Reviews (465)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for managing complex shipping needs, praising its customizable options that handle blended rates and free shipping for specific items. It offers advanced features that improve upon Shopify's default settings, like prioritizing rates and managing different product groups. The customer support is consistently commended for being timely and effective, enhancing the overall user experience.

May 4, 2023

Advanced Shipping Rules gives us better control over our many sites with regards to complicated shipping set ups with rules management with integration for our ERP and Shopify platforms. Their support team is fantastic, esp. Molly, who was quick to respond and found the resolve we needed quickly. This app is user friendly, easily comprehensible and gives our company a lot of options to play with ...

AFTCO
United States
About 3 years using the app
April 10, 2020

I used this app to get more exact shipping rates. The app is great but I must add in that the team is superb! Anytime I would give ASR a call, they were more than willing to help me out! Thanks again ASR team!

Slowdown Studio
United States
About 3 years using the app
September 6, 2023

Beyond excellent customer service. app works great and whenever we have an issue (always our error getting things set up correctly) we get immediate customer service to troubleshoot.

Little Truths Studio
United States
About 3 years using the app
Edited April 21, 2021

UPDATED I am forced to pay for the middle-tier subscription because I have Printful and Gooten. I only need this app for Gooten because they do not support live rates. Not worth the value to calculate shipping rates. -----
Molly reach out (very quickly considering the time) and helped resolve the concerns I had regarding multiple POD supplier profiles. Beyond amazing.

Prismatic Apothecary Ltd. Co.
United States
Almost 3 years using the app
September 13, 2022

A really excellent app with incredible power to control complicated rates for all locations. Not only is it simple and intuitive, but the support is also fantastic (not to mention quick).

Rare Tea Company
United Kingdom
Almost 3 years using the app
November 10, 2022

We have been using ASR for about 4 years now and we were having some issues with our blended rates overriding a free shipping rate that we also have set, Molly got back to me within minutes and was a wonderful help to us, she quickly identified the issue, send me a video on how to fix it and then stayed online with me until it was fixed. Can not thank them enough for the help and efficiency on ...

US Park Pass
United States
Almost 3 years using the app
September 7, 2021

Wonderful app with great support. We needed help separating the shipping rules for our BYO Gift Baskets and shippable Gift Boxes, and ASR works perfectly. They even called me (on the Labor Day holiday, no less!) to talk me through making sure that everything works. Couldn't be happier!

Three Basketeers
United States
Almost 3 years using the app
August 15, 2019

Just installed the app and I surprised myself at how quick and easy it was to get up and running. Ticks all the boxes and I'm now all set to ship internationally. I've tested it out and everything is 100% bang on.

UK Cover Lover
United Kingdom
Almost 3 years using the app
September 4, 2019

Very versatile. Advanced shipping options is one of the biggest factors in choosing a website platform for us and this app does everything we need. I had some trouble during set up/activation and Shopify Support and App support was top notch and quick.

Abstract Pursuits
United States
Almost 3 years using the app
January 27, 2024

I can't imagine running our business without this app. It provides critical shipping versatility and the service is top shelf. Shipping variations can get really complicated and confusing fast, so it's great to have an app like this with such great options, and incredible service support.

Rocky Knoll Farm
United States
Almost 3 years using the app