Overall rating
Counts per rating level
  • 92% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to handle complex shipping options, especially for stores with diverse product groups and shipping rates. Key features include sub-zones, service codes, and assigning different box sizes to products. Merchants also value the test mode for trying out settings before implementation. The app is commended for its user-friendly interface, easy setup, and exceptional customer service. Many have reported increased sales and customer satisfaction due to the flexible and accurate shipping options.

July 27, 2023

Hard to configure, but the support team is here for us, and they have a secret weapon: a team of tech-savvy squirrels ready to assist with their acorn-nimble coding skills! ️

Revolution Fermentation
8 months using the app
January 27, 2023

Excellent app with top-notch customer support; they've gone above and beyond in helping us set up our shipping in an ideal manner. Recommend without reservations

Porto's Bake at Home
United States
10 months using the app
September 13, 2022

A really excellent app with incredible power to control complicated rates for all locations. Not only is it simple and intuitive, but the support is also fantastic (not to mention quick).

Rare Tea Company
United Kingdom
Almost 3 years using the app
July 27, 2022

Very useful app that we rely upon daily. But best of all has been the quick and helpful Customer Support team that can help us figure out unusual situations where we need a little extra help with our international shipping. Highly recommended.

United States
Over 4 years using the app
July 24, 2022

I used the app to add blended rates and zone wise shipping rates to our store. Molly was extremely helpful & patient in solving all our queries.

New Zealand
Over 2 years using the app
August 24, 2022

Molly from Customer Support is amazing. She's quick and clear, helped me solve an urgent shipping issue. Highly recommend the app given Molly's support.

Starface World
United States
About 1 year using the app
March 3, 2022

The customer support is great! I love that they can reachable and get back with help within a good time frame. I also love the video answers to my questions. Very easy to work with.

The Shops at Mount Vernon
United States
Almost 5 years using the app
April 19, 2022

First, we love using this app and it functions very well. Secondly, I had an unusual request and the team went out of their way to find a solution to help me out (even though they really didn't need to do anything to help me as it was outside of the function of their app). A wonderful experience and I would highly recommend.

United States
Over 2 years using the app
March 15, 2022

Amazing prompt customer service. They really helped me out when I needed them the most. My inquiry had to do with clashing conditions and Molly just replied to my emails instantly which really saved my day as we had just banned few postal codes but we also needed to add further conditions. Definitely recommend!

Partify Canada
Almost 4 years using the app
February 11, 2022

Great app for shipping different types products together, where you need certain rules applied to reliably automate combining products with different shipping rates sizes etc... Great customer support in terms of getting setup and making adjustments in the future.

The Incredible Seed Company Ltd.
Over 3 years using the app