Advanced Shipping Rules , 447 reviews

The app does what it's supposed to do. The app allows me to provide blended shipping rates for products that are shipped separately and from different locations. The team went out of their way to help me today.

We have been using this app for a while but suddenly having an issue with assigning the product to each shipping rule. We did not make any changes nor added a new app but suddenly these problems occurred so we can not update any products at the moment which is impacting the sales. I contacted via phone which never really works so contacted via customer service email to ask for help with the matter. They offered to help but still no updates and no follow-up. This is very frustrating. I understand that we are not the only client they have but this is very disappointing with the customer service and no help since the problem occurred which passed 26+ hours. PLEASE HELP US TO RESOLVE THE ISSUE WITH THE APP!

UPDATE: Our problem occurred on Monday around 11:50 AM CDT so we notified the app via email. Then on Monday at 11:27 PM CDT, we received an email from them regarding the solution that might help to fix the issue but it was almost after 12 hours since the email has been sent. On Tuesday at 3:56 AM, I checked their email but the solution they offered did not work so asked for further assistance to resolve the issue. Then at 10:19 AM (Tuesday), the team offered to forward our issue to the developer. Since that email, all throughout Tuesday, I sent 4 emails in total because this was an urgent issue with our online. But, no update or no communication came through. At that point, I had no option but to leave a review because it passed more than 26+ hours since I reported the problem to the app customer service. Thankfully, my review grab the attention of the owner, he was able to communicate with me personally, explained the current situation, and helped to expedite the process. Our website shipping is heavily dependent on this app since we are dealing with complicated shipping methods. And once this caused an issue, most of the sales which are coming from out-of-town customers could not submit any orders which were very urgent matters to our small business. The owner explained why their response was delayed and apologized for the matter which I truly appreciated. With their help, we were able to fix the issue on Wednesday. They explained what caused these issues and assured us this will not happen again. However, I hope that the person who first checked my email regarding the issue could have been thoughtfully looked into the matter and escalated the problem to the developer. Thank you for all your help.

The support you get with this app is amazing. Molly was assigned to me for numerous confusions I had in setting up my shipping/delivery/pickup and she was beyond knowledgeable, articulate, patient and helpful. She took a total disaster and fixed everything for me in a matter of minutes. Always responsive and super helpful. And to boot, this app literally can do anything you need it to do. It's all a matter of how the rules are written for each category, but their support is amazing. THANK YOU MOLLY!!!!

Excellent product with great flexibility. Tech support is quick, clear, and competent. I definitely recommend it!

Excellent APP. Really powerful and flexible to manage delivery zones & pricing of which you can't as standard within Shopfiy.
Support is also responsive and detailed. I would recommend this app to anyone wanting a powerful tool to manage their shipping requirements.

After using it for a few months, App seems to work well. We were forced into the middle-tier pay plan since our orders went above a certain limit.

Only 3-stars because after 2 emails and a voice mail over 10 days of trying to get support, I have yet to get an answer back. If you are reading your reviews, please respond to support emails!

UPDATE: Looks like my email was going to spam, and they emailed me back immediately after seeing this review.

Excellent app with top-notch customer support; they've gone above and beyond in helping us set up our shipping in an ideal manner. Recommend without reservations

I strongly recommend this shipping app. Prior to this app, I was using a shipping software app that required complex entries and SKU uploads. The complexity sometimes created conflicts in the shopping cart, causing my entire checkout process to fail. Needless to say, that caused customer dissatisfaction, abandoned carts and lost sales revenue. Since changing to the Vendor Shipping App created by Bambri, loading new products to my site is a BREEZE. It is incredibly easy to use and it works flawlessly!! I have never had a single issue or problem. i highly recommend this software!!

This app is a lifesaver! My Shopify store has 4 different vendors, each with their own complex shipping set ups which are hard to manage even on their own terms. Advanced Shipping Rules basically talks to each one and then makes them speak a single language on my Shopify site. I don't even have to really be fluent in the shipping details of each vendor, as long as this app is involved. It's a very complex app which tackles so many different scenarios so at first I was intimidated to see how it could work for me. I finally did begin to do the install and set up and am so relieved to see that it's logical and orderly in the way I apply it to each vendor I use. It's terrific that I can make a threshold dollar amount for the whole cart that triggers a free shipping option. I also like that I can choose shipping fees based on a variety of options, like how many items a customer buys vs the dollar amounts. When I got stuck, I went ahead and dialed the support number and was shocked when someone answered the phone! Brian was quick to understand where I was being held up and solved my problem quickly. Very nice guy. He humbly took my feedback, too, that there were some typos and grammar issues in some of the documentation (I was an English major) and that seems like a positive sign of someone I will be able to call again when I'm stuck. This app does what I desperately needed a shipping app to do.

This app has solved all of our shipping issues and custom requirements. To top it off, customer support is amazing! Truly appreciate their help and this amazing app. 100% recommend!