Reviews (467)

Overall rating
4.7
Counts per rating level
  • 92% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its ability to handle complex shipping needs, improving operational efficiency and customer satisfaction. It offers customizable shipping options, including priority rates and settings for different product groups, with features like blended rates and real-time calculations. The app is noted for its reliable performance and seamless Shopify integration. Customer support is also a strong point, with staff like Molly and Brian being proactive and responsive in assisting with setup and troubleshooting.

December 19, 2020

I used this app to put my products into shipping groups and charge shipping by item. Then I offered multiple item pricing based on the number of items the customer purchased. It all felt a bit complicated and overwhelming at first, especially for someone like me who is not very tech-savvy, but after things were explained to me by ASR's wonderful customer service rep, it all made sense and was very easy to use. There are a million ways in which you can use this app to set your shipping rates, the possibilities are endless. It just takes a bit of getting used to. And with the help of their fantastic customer service reps (who more than happily called me and spent the time necessary to explain everything to me in detail), it doesn't take long at all to learn how to use this app like a pro! Great app! I highly recommend it.

Verse & Prose
Australia
Over 2 years using the app
July 24, 2022

I used the app to add blended rates and zone wise shipping rates to our store. Molly was extremely helpful & patient in solving all our queries.

McGreals
New Zealand
Over 2 years using the app
August 14, 2019

Advanced Shipping Rules transformed shipping my own manufactured products, as well my art on Printify products. It was flawless, comprehensive and addressed so many issues that come with some other 3rd party app makers. As beautiful as the app design, it was the customer service that was even better (without exaggeration). This product is indispensable for all items to be shipped domestically or internationally. The product flows seamlessly with Shopify and I can not possibly say enough about the product and the customer service behind the product. The Jay family BlanketPals.com

BlanketPals
United States
Over 2 years using the app
June 28, 2016

This app is an absolute must have for anybody and everybody who is running an eCommerce site on Shopify with 3rd party fulfillment vendors like Printful. Setting up the app was so easy, and when I ran into a small problem, their support team was on top of it, helping me via email and phone.

I Can Be Society
United States
Over 2 years using the app
December 10, 2017

I installed the App and was playing around late Saturday evening and realized I had a small issue, so I shot off an email to the support address hoping I could get things sorted out by Monday. Literally within minutes Brian (the creator of the App) had responded to my problem with a solution and I was able to get everything sorted out that same evening.

I must add that the solution to my problem was not simple. It would have been easy for Brian to say that what I was trying to do was not supported or not included in my price tier but he was able to help me out in lightening speed at no additional cost - Thanks Brian.

Advanced Shipping Rules is the most powerful shipping customization App that I have found in Shopify. It delivers everything I need and more is a simple efficient way. Love It.

Ecogardener
United States
About 2 years using the app
February 9, 2021

I needed a way to disable combined shipping rates when ordering multiple products of varying sizes and found Advanced Shipping Rules to be the best for doing this. Other top-rated apps just aren't as good as ASR or are too expensive. Now I don't have to worry about customers being charged too much for shipping. The tech support is awesome too. I had one small issue but Molly quickly resolved it for me. I highly recommend this app.

Generation Signs
United States
About 2 years using the app
December 29, 2017

This is the best app you could ever get! It's simple enough to use and makes life alot easier!

P.S Thank you Bambri again for helping me out tremendously without knowing my situation and problems. I will always remember what you did for me and you will be part of the reason I will succeed.

Remarkable Trends Online
Australia
About 2 years using the app
June 25, 2020

I really do like the app as it provided the shipping rate flexibility not afforded by the standard theme. I did have some integration issues but Molly in their customer service department was extremely helpful and even supported me directly with App integration for my store. Highly recommended App and outstanding customer service.

Pet Health Direct
United Kingdom
About 2 years using the app
February 2, 2022

The support team are great and if it can be done they will help you get there... Molly was a superstar!

Ecoriginals
Australia
About 2 years using the app
September 11, 2023

Molly on the Customer Service Team will go above and beyond to provide support. The app is simple and easy to use but able to provide a lot of flexibility with shipping options that wouldn't be available otherwise.

Isofishinglifestyle
Australia
About 2 years using the app