Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its flexible and easy-to-configure shipping options, especially for businesses with complex shipping needs. It's praised for handling large catalogs and integrating with other platforms. Features like sub-zones, service codes, and blended rates are appreciated. The app's reliable performance and the customer support team's prompt and helpful responses are also commended. Despite its complexity, merchants find it easy to use and worth the cost for the value it provides.

December 11, 2020

This app is incredible - the features are crucial for my business and the tech support is truly unparalleled. Molly is always incredibly prompt in responding to me via email and phone and answers ALL of my questions... there are plenty! Thank you Molly!!

Yvonne's Vegan Kitchen
United States
About 2 years using the app
Edited December 10, 2019

Advanced Shipping Rules easily allowed me to offer Free Shipping options on certain products, but not all products. I was also able to designate various rates based on location. What was seemingly impossible became incredibly easy with Brian guiding the entire Process, from Start to Finish. Forever Thankful!

MiniBrew
United States
About 2 years using the app
January 15, 2021

After getting so many headaches from trying to fix Shopify combining shipping rates at checkout, I found Advanced Shipping Rules. Not only has it allowed me to fix all of my shipping and cart issues, but the customer service is absolutely incredible. Molly was able to quickly answer all of my questions and her patience alone deserves a 5 star review. Thanks again!

Tropical Fish Plus
United States
Almost 2 years using the app
April 27, 2021

It's a great app for getting all your shipping rules in place. The best part is the support team behind the app; always on hand - any issues they will go above and beyond to give you a detailed break down on how to resolve. A big thanks to Molly for helping us with our recent enquiry.

By Firdous®
United Kingdom
Almost 2 years using the app
November 24, 2021

Good app. Fulfil all our requirements. Connects well with Canada Post and UPS to pull negotiated rates.

Tiber River USA
Canada
Almost 2 years using the app
August 15, 2018

What an AMAZING experience! I was a little confused about how to make the app do exactly what I needed it to do. Unlike most apps i've seen, there was actually a phone number I could call! I called in the morning and received a call back within the hour. Not only did my store get set up the way I wanted it to run but I was even taught how to manage the app and shown the process step by step. EXCELLENT customer service! Don't be afraid to call, the staff is so knowledgeable and friendly. Super happy with this app! Thanks Advanced Shipping Rules!

Bagkingtest
United States
Almost 2 years using the app
February 3, 2020

Great App! We have this app installed on 3 of our stores, was easy to set up and get going quickly. The customer support was quick to reply to our questions, overall a really smooth experience.

Would recommend this app to anyone who has more complex shipping requirements past the standard Shopify capabilities.

Caktus Vape
New Zealand
Almost 2 years using the app
Edited July 19, 2023

We have a very complex shipping set up and Molly held my hand through the entire process. She even called me one day! I am updating this review after almost 2 years of using and want to reiterate that the app has been A+ and Molly is always responsive and able to help me resolve any questions I have.

Shine Pet Food Co.
United States
Almost 2 years using the app
August 24, 2017

Excellent App! The only method found to setup complex shipping rates with our many different sized Art products, including several Fulfillment services.
Brian answered promptly and got all things sorted out quickly.
It can be mind boggling to setup many complex products and trust that Shipping will be correct.
Looking forward to new features coming!
Thanks!

Mandybankson
United States
Almost 2 years using the app
September 27, 2018

Invaluable app and unparalleled service! No other app performs like this one and I have yet to find another team with as high quality service. I just had an issue with adding a new vendor and got an email back within 30 minutes an was on the phone in another hour, problem solved shortly thereafter. Couldn't recommend more!

Creative Action Network
United States
Almost 2 years using the app