Reviews (467)

Overall rating
4.7
Counts per rating level
  • 92% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its ability to handle complex shipping needs, improving operational efficiency and customer satisfaction. It offers customizable shipping options, including priority rates and settings for different product groups, with features like blended rates and real-time calculations. The app is noted for its reliable performance and seamless Shopify integration. Customer support is also a strong point, with staff like Molly and Brian being proactive and responsive in assisting with setup and troubleshooting.

May 28, 2021

Wonderful "hand-holding" for me by Molly - she spent so much of her time with me to make sure I corrected an error I had made in Shipping settings and then app and rules are running exactly how I needed them. Tested through 100%
This ol' guy sure appreciates everything - Cheers, David

ShopLTNC
United States
Almost 2 years using the app
August 27, 2019

We've been using this app for over a year to provide discounted pricing to our trade customers and it's been working exactly the way we've needed it to. Had one issue in that time (which turned out to be an input error on our part) and customer service was super fast in helping out. Really happy with Advanced Shipping Rules!

TilesInspired
Canada
Almost 2 years using the app
September 5, 2017

Great App. Great new interface, makes setting rates so easy. Special thanks as well to Brian who is always on-hand for support. Cheers

Hatch Label
United Kingdom
Almost 2 years using the app
February 7, 2018

Worked great and helped us create the shipping rules we needed that were just not possible though the basic Shopify shipping. Wonderful product.

Table Of Ultimate Gaming
United States
Over 1 year using the app
Edited September 24, 2020

Excellent response time and customer service. Advance shipping got back to me very quickly and was very helpful.

Velocity Shop
United States
Over 1 year using the app
October 17, 2018

Wow! What incredible service. We had a complicated shipping structure that I couldn't even begin to figure out. Brian was responsive, prompt, and spent a lot of time making things work. It took a few iterations, but he always quickly called and took as much time as needed to solve things. HIGHLY RECOMMENDED!

Squeegee Press
United States
Over 1 year using the app
Edited June 19, 2019

Advanced shipping rules has helped us with complicated International shipping issues. It has helped us to expand our International business. Brian Dillon has been super helpful whenever we have encountered anything we needed help with. Would definitely recommend this app.

Poepke
Australia
Over 1 year using the app
June 29, 2020

I own a bakery and offer some items in my shop that ship nationwide while others don't. I needed an app that would only allow people to purchase what was available in their area and this was just what I needed. The best part, however, has been the customer service. I'm not exactly technologically inclined :) and the customer service has been excellent in helping me do the initial set up, troubleshooting and ironing out the issues that first came up and being overall very pleasant to work with. They reply to emails almost immediately!

Curious Cat Bakery
United States
Over 1 year using the app
October 26, 2021

Great app, but even better support. Reviewed my request and recorded a personalized video with instructions on how to implement our necessary solution for our custom needs with the app. A+

Terra Outdoor Living Store
United States
Over 1 year using the app
November 18, 2019

I have been looking for these shipping options at my store's checkout for more than 6 months. Was even skeptical when found it, because a lot of developers told me I have to be in Shopify PLUS to have those options.
Million thanks to Brian who assisted in in setting up the rules. Very responsive and knowledgeable!!!

Via Florelle
United States
Over 1 year using the app