Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to handle complex shipping options, especially for stores with diverse product groups and shipping rates. Key features include sub-zones, service codes, and assigning different box sizes to products. Merchants also value the test mode for trying out settings before implementation. The app is commended for its user-friendly interface, easy setup, and exceptional customer service. Many have reported increased sales and customer satisfaction due to the flexible and accurate shipping options.

November 18, 2017

Not only is the app the perfect thing I need for my complicated shipping rates from both dropshippers and in-house shipping, but the customer service is the best I have ever had. I called support and the developer of the app got on the phone, took the time to explain everything I needed and even set up half of it for me. It was the most amazing app set-up experience I have ever had on Shopify or anywhere else. I highly recommend giving these guys a shot!

The Florida Reptile Ranch
United States
Over 4 years using the app
October 10, 2017

Our company uses every size shipping box you can imagine as well as different shaped products with different weights and we had so much difficulty getting our shipping prices correct for the customers. I tried multiple apps and Advanced Shipping Rules has been the only one that we could set up to work for ALL of our products!!! It took me awhile to set up, however Brian was so helpful, he responded to my questions right away and assisted me in the setup process. He assured me that it would take a little bit to set up however once all the information was input we wouldn't need to mess with it. And so far its been great!! I had to make a few tweaks to box sizes the first few day but thats it!!! Its really been a lifesaver for our company! Thanks Brian and Thank you Advanced Shipping Rules! -ilana

Essential Oil
United States
Over 4 years using the app
August 13, 2018

This app has been the perfect solution to our subscription shipping rules. We ran through a few other choices here in the app store before landing on this one. It's SUPER simple to setup, has many facets of customization, and the customer service has been excellent. Seriously, we are incredibly happy to have stumbled upon this one. We have a flat rate for all domestic shipments, at least 5 other tiers and product groups for our differing subscriptions broken down into US vs INTL. It's been working like a charm!

Espionagecosmetics
United States
Almost 3 years using the app
November 28, 2017

5 Stars for Brian and the team...Sent him a message for some support, 30 mins later we are on skype talking and this product is able to do everything I want it to do.

After paying Decimal a shed load of money I've had nothing come back from them so I went on the hunt for a product and came across this...If you haven't already tried it please make sure you do.

Group 101 2
United Kingdom
About 4 years using the app
December 10, 2017

I installed the App and was playing around late Saturday evening and realized I had a small issue, so I shot off an email to the support address hoping I could get things sorted out by Monday. Literally within minutes Brian (the creator of the App) had responded to my problem with a solution and I was able to get everything sorted out that same evening.

I must add that the solution to my problem was not simple. It would have been easy for Brian to say that what I was trying to do was not supported or not included in my price tier but he was able to help me out in lightening speed at no additional cost - Thanks Brian.

Advanced Shipping Rules is the most powerful shipping customization App that I have found in Shopify. It delivers everything I need and more is a simple efficient way. Love It.

Ecogardener
United States
About 4 years using the app
August 29, 2017

Quick respond to your requests. Great customer service and the app is very useful for simple shipping rule. I chose the Lite plan so I can restrict clothing items from free shipping on jewelry order over $50. Great app!

Www Thestoneflower Com
United States
Over 4 years using the app
November 28, 2019

This app did exactly what I needed and it all happened because of the excellent support of the team working behind the scenes specially Brian.

Molokhia Xpress
Switzerland
About 1 year using the app
July 26, 2018

This app and the people who provide support are fantastic!

I almost always receive an answer to my questions the same day, and any issue (only had one, and it ended up being my own fault!) is resolved without having to wait weeks, like other apps.

They are also really helpful when figuring out the best plan for your Company. They're flexible, and want this app to help you, not just to make a bunch of money off of you. We really felt taken care of, which is rare these days.

So what are you waiting for? Get it!

Publicbikesusa
United States
Almost 3 years using the app
November 8, 2017

I am So ecstatic with both the App and Customer Service. If you have different Vendors and Vendor location and each vendor's Shipping may or may not ship to certain countries Then This App is for you. They Have Detailed Documentation to assist you in their Help Center. If thats not enough you can always shoot them an email and get a response quickly. Brian has given top-notch CS anytime I had a question I receive an email or a Phone call so he can walk me through The Settings. This App Is a Must Have. They Rock! :)

Keyomi Sook
United States
About 4 years using the app
Edited June 19, 2019

Advanced shipping rules has helped us with complicated International shipping issues. It has helped us to expand our International business. Brian Dillon has been super helpful whenever we have encountered anything we needed help with. Would definitely recommend this app.

Poepke
Australia
Over 1 year using the app