Reviews (467)

Overall rating
4.7
Counts per rating level
  • 92% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its ability to handle complex shipping needs, improving operational efficiency and customer satisfaction. It offers customizable shipping options, including priority rates and settings for different product groups, with features like blended rates and real-time calculations. The app is noted for its reliable performance and seamless Shopify integration. Customer support is also a strong point, with staff like Molly and Brian being proactive and responsive in assisting with setup and troubleshooting.

January 22, 2018

Excellent app, it does exactly what we needed which was to make certain products a flat shipping price while others are based on weight and have the blended shipping rates calculate properly at checkout (Shopify's cart can't do this). Customer service is quick to reply which is an added bonus. A+

7 Bucks A Pop
United States
Over 1 year using the app
July 30, 2020

Absolutely simple interface that enables some neat-o trickery with your shipping rates. Our store uses a simple implementation of their tool but the possibilities are truly great. The devs are also quite responsive if you're ever if need of any help or guidance.

Grand Coffee SF
United States
Over 1 year using the app
July 13, 2017

Great app, basically works exactly how you want it to.

Old Baphomet
United States
Over 1 year using the app
Edited December 2, 2020

This is by far the best shipping tool available. I had a lot of trouble getting different rates, box sizes to different parts of the country. Shopify did not have any solutions for this. Update - 1.5 years later - app is pristine, works incredibly well and the customer service is top-notch ASR is a complete game-changer for our business, US Citrus. I could not think of one thing a business would need to do with regards to shipping that this app could not handle. The amount of logic that went into building this platform is staggering. I had one question, and Brian called me back right away and found a solution in about 30 seconds. This app is indispensable for our business, keep up the good work guys.

US Citrus
United States
Over 1 year using the app
September 20, 2017

What an awesome experience getting our store set up with carriers and our negotiated rates. What could have been really complex for me to figure out on my own, was made easier to understand with the guidance provided. They answer the phone and tailor the structure to meet your business needs! Thanks!

Fishgirl Seafood
United States
Over 1 year using the app
Edited July 23, 2020

This app helped me bypass a big problem due to using a print automation center that does not communicate their shipping rates through their app over to shopify. Good customer service, was helpful in getting it all set up over the phone

TRUEROYALTYAPPAREL
United States
Over 1 year using the app
February 9, 2022

Great app and great customer service - would recommend to anyone needing help with custom ship methods

Shop Seventh Sense
United States
Over 1 year using the app
January 6, 2020

We used to answer delivery rate questions over the phone continuously. We sell bulk landscaping products that are heavy and not supported by traditional carriers. With advanced shipping rules, we have been able to provide flat rates at check out based on product quantity, and postal codes while using our inhouse fulfillment service.
Many of our products can not be shipped together; the blended rates feature can account for this and provide the appropriate number of deliveries at checkout.
This app added the flexibility that we needed, and I would highly recommend it for greater control at checkout.

SWG Western Canada
Canada
Over 1 year using the app
November 15, 2018

This app has made our custom shipping configurations possible, and easy to understand. Even better, their customer service is phenomenal—they're incredibly fast and explain things step by step to make it easy to get up and running fast. I wish every app was this easy work with!

J.confections
United States
Over 1 year using the app
February 3, 2022

Incredible customer support. We've used Advanced Shipping Rules for a while to handle our shipping rules for our subscription services and they've always done a great job making sure we're all set up correctly whenever we reach out.

Farmery Estate Brewing Company Inc.
Canada
Over 1 year using the app