Reviews (467)

Overall rating
4.7
Counts per rating level
  • 92% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its ability to handle complex shipping needs, improving operational efficiency and customer satisfaction. It offers customizable shipping options, including priority rates and settings for different product groups, with features like blended rates and real-time calculations. The app is noted for its reliable performance and seamless Shopify integration. Customer support is also a strong point, with staff like Molly and Brian being proactive and responsive in assisting with setup and troubleshooting.

September 7, 2016

I absolutely love this app! I previously worked with a different ecommerce site and moved my store to Shopify because of this app. I work with a variety of distributors with different shipping requirements and locations (ie weight based, product based). Vendor Shipping Rules can not only offer different shipping rate options for each distributor, but they can also blend the rates to ensure accurate shipping costs when my customers purchase products from multiple distributors. I strongly recommend this app and the customer service is excellent!

Keys Wedding Favors
United States
Over 1 year using the app
February 15, 2021

Excellent App - handles all the complex shipping rules we need in place. But most importantly they have excellent support - Molly has been so very helpful with my many questions.

Foamboards
United States
Over 1 year using the app
August 27, 2020

This app is superb. It’s reliable and efficient and has allowed us to configure our complicated shipping exactly how we want. Dealings with other less reliable apps have made me appreciate how good this app, and the support team is. Molly is always quick to respond any time we’ve had a query. Huge high five to the advanced shipping team.

Finders Keep Hers Boutique
Canada
Over 1 year using the app
July 25, 2018

I am very happy with this app, does what it supposed to do and helps us.

Sadie 23
United States
Over 1 year using the app
April 28, 2022

This app is a lot easier to use than I thought. I wanted to provide special shipping services for certain products I offer, and it was so easy to set up. If you ever get the chance to work with Molly, she is amazing. Such a rad app and very useful!

Max Muscle Nutrition
United States
Over 1 year using the app
Edited October 29, 2018

We've been using this app for a year now, it's outstanding. But what's even better, is their customer service!! We had a change occur from one of our partner platforms, and it disabled our use of this app. These guys took our call and reconfigured our setup without hesitation. Mahalo Nui Loa from Spirit of CAN.

2nd time needing help from these guys... Same result, they call back fast and walked me through all my issues. Super grateful to Brian and team!

Spiritofcan
United States
Over 1 year using the app
September 16, 2017

This app does everything we need and more. We have multiple fulfillment vendors with multiple shipping options each. Sometimes shipping options depend on product and vendor. This gives us that flexibility. The support is second to none. The updates recently done are wonderful and the program is now much more user friendly. If you tried it before, you need to try it again! The sub-zone shipping options will be a great tool for us, once I get around to doing the setup. Again, the support is fantastic if you are having any trouble at all they are right there.

Western Audio Distribution
Canada
Over 1 year using the app
August 30, 2016

Great app! Much easier to use than other shipping apps. We used it to create a rule where products get free shipping if their weight is set to 0. The app offers many other possibilities!

Owlkids Dev Chinese
Hong Kong SAR
Over 1 year using the app
July 27, 2023

Hard to configure, but the support team is here for us, and they have a secret weapon: a team of tech-savvy squirrels ready to assist with their acorn-nimble coding skills! ️

Revolution Fermentation
Canada
Over 1 year using the app
April 15, 2018

A great app that's both flexible and easy to use. It worked quickly and efficiently for all the products on our site with enough scope to grow as our site grows. Definite 5 stars.

Trod Lightly
United States
Over 1 year using the app