Overall rating
Counts per rating level
  • 92% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to set up complex shipping structures based on factors like product groups, weight, and location. It's particularly useful for businesses with multiple vendors or diverse shipping needs. The app is user-friendly and includes a test mode for accuracy. It's praised for its precise shipping cost calculations, reducing cart abandonment and boosting revenue. The support team and developer are noted for their quick and helpful responses. The app can handle large catalogs and instantly update shipping rules.

Edited June 4, 2020

UPDATE (15 Months of USE): The service and support keeps getting better and better. The consistent quality of service with the support team is found in fast Turn Around Times in answering questions and trouble shooting. We love this app.

UPDATE (September 8, 2019): 6 Months in, everything is still excellent and the service is better than ever. We highly recommend this APP on the Customer Service alone; however, the APPs performance is awesome as well.

Remember This: when you purchase any product you are also purchasing the service that comes with that product. The Customer Support for this app is unparalleled and exemplary. Thorough and detailed explanations are provided by phone or email and in the timely manner.

The app is also awesome and very powerful. It actually makes planning out your shipping very educational and enjoyable.

White Lion Athletics
Over 1 year using the app
July 3, 2019

My experience with this app has been great! The app works as advertised and has more functionality than previously thought. Support is quick, helpful and professional. Its my pleasure to leave a great review here.

Bethel Store
United States
Over 1 year using the app
November 5, 2017

I really needed help on the most important component to launching my store, SHIPPING. When I initially left my message, I did not expect a speedy response. I was relieved and surprised with the promptness of the callback and a voice on the other end saying "I am going to walk you through the process". Not only that but he inquired of the types of items I would be selling to make sure I assigned them to the right categories, the items I ship and those I drop ship using a separate vendor. I got off the phone ready to launch and fully understood what I needed to do when adding products in the future. He even gave me a few tips on the customer's expectation when shipping and his direct contact information. Two words: Thanks Brian! I give him a FIVE! Felicia www.inspiredbyhim.com

United States
Over 1 year using the app
January 9, 2018

Fantastic customer service. Brian has been very quick to get back to me each time with my queries and solved my problems. This was also the only app that I could find that allowed me to do what I needed, and for a reasonable cost. I needed to create different rules for different areas, and the rules also vary by product.

Nomadic Dreaming
Over 1 year using the app
March 3, 2022

I have tried different apps to set up free-shipping rules based on certain conditions and none of it worked. Advanced Shipping Rules worked magic at an affordable price! Support was super helpful and responsive too. Recommended!

Hong Kong SAR
About 1 year using the app
Edited September 15, 2018

Awesome app and customer service! I would highly recommend this app to anyone. I was totally overwhelmed and ready to give up and within a few minutes of speaking with Brian at customer service I was up and running. And his response time was amazing as well! Thanks!

Dee's R Deals
United States
About 1 year using the app
November 28, 2019

This app did exactly what I needed and it all happened because of the excellent support of the team working behind the scenes specially Brian.

Molokhia Xpress
About 1 year using the app
April 2, 2018

Great assistance when setting it up and I think the app will fit my shipping needs. Unfortunately, Shopify's own shipping solution isn't well suited if you're using customized packages for different variants of your products. ASR could solve that problem!

Norse Interiors
United States
About 1 year using the app
March 12, 2021

Molly from their support team was the most helpful! So grateful for her help in helping us get things situated.

Defiance Fuel
United States
About 1 year using the app
April 7, 2021

Molly is great and there's always a way to eventually configure any combination of orders and items and rates.

Magic Spoon
United States
About 1 year using the app