Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for managing complex shipping scenarios, including multiple options, product groups, and varying rates. They appreciate its flexibility, ease of setup, and integration capabilities. The app is praised for its reliable performance, dropshipping support, and cost-saving features like blended and zone-wise shipping rates. The customer support team is noted for their responsiveness and expertise. The app is also capable of handling large catalogs and instant shipping rule updates.

August 22, 2018

GREAT customer service and the app lets us do exactly what we need it to. We wanted a certain shipping rate to appear for a specific product group and we got it set up! Thanks so much!

Stagingshop Sweatybands Com
United States
About 1 year using the app
December 11, 2020

For a small shop I have pretty complicated shipping requirements (shipping by weight, specific products for local delivery AND other specific products for nationwide delivery). Their app as helped me create a solution for each of these scenarios and their customer service (Molly!) has been fast and responsive and super helpful to solving problems and making it work for me. I would recommend this to any small shop who needs additional help with weird shipping rules. It's worth the $29 a month.

Daphne's Botanicals
United States
About 1 year using the app
January 29, 2018

Customer service is amazing!! They are always available and willing to walk through every step of troubleshooting with you. 2 Thumbs Up!!

Petaloom
United States
About 1 year using the app
February 17, 2020

Great app, many advanced features, and amazing support. We used it to rename shipping methods of FedEx and to block products from being shipped outside of the US. Thanks, Jay for all your help!

Fresh Jagua ®
United States
About 1 year using the app
February 9, 2022

App used for many of our products Assistance is Prompt, Knowledgeable & clear directions to rectify

aceofficesystems.com
United States
About 1 year using the app
September 6, 2021

The support is very helpful in figuring out how to configure the app to work for your needs. It's solved all of our issues so far.

Alumni of NY
United States
About 1 year using the app
August 24, 2022

Molly from Customer Support is amazing. She's quick and clear, helped me solve an urgent shipping issue. Highly recommend the app given Molly's support.

Starface World
United States
About 1 year using the app
Edited January 23, 2017

Our app, for the first time in over a year, experienced a brief amount of downtime. We addressed the issue and the app is now running properly. Like any platform there is going to be very rare unexpected downtime, even Shopify itself has downtime from time to time. We are implementing a reporting tool that will continue to improve our response time in the future.

Vendorshippingrules
United States
About 1 year using the app
Edited October 3, 2019

The developer is accessible and responsive. He helped me set up some special rules for shipping. I sell perishable goods and merchandise. I highly recommend this app for folks who have various shipping needs and need to customize how they ship different groups of products.

Update: I had to reach out to Brian when I was having an issue with shipping rates and he was very responsive, thorough, and knowledgeable, and helped solve our issue quickly

Bright Leaf Hotdogs
United States
About 1 year using the app
March 2, 2018

Excellent app which allowed us to set up shipping to multiple postcode zones within the UK.

Support from the developer was brilliant and we would recommend this app to others needed alternative or additional shipping methods!

Decksupermarket
United Kingdom
About 1 year using the app