Reviews (466)

Overall rating
4.7
Counts per rating level
  • 92% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its ability to manage complex shipping needs beyond Shopify's default options, handling various rates and zones effectively. It supports large catalogs and intricate setups efficiently, enhancing customer satisfaction and boosting sales. The customer support, especially from staff members like Molly and Brian, is frequently praised for being prompt and helpful. Merchants recommend this app for its comprehensive features, reliability, and exceptional support, making it a crucial tool for optimizing shipping strategies.

March 16, 2022

ASR solved all of the limitations of Shopify shipping and made it easy. Support was responsive and helpful. Thank you!

Brio, the innovative air purifier
United States
About 2 months using the app
May 8, 2021

Before I start the review- amazing customer service! Very prompt and easy to understand. They even made a video showing me exactly what I needed to do and understood my desired outcome. Shopify has super limited shipping capabilities and this is the first and last app I'll need to fix those issues. Overall, $30 a month is a small price to pay because I'll be saving so much by shipping exactly how I want to.

ATGI
United States
About 2 months using the app
Edited April 16, 2020

So this is why you should take time to check out an app before you review it. I installed this 9 March 2020 and wrote the review on 11 March that I needed a solution that would allow a) shoppers to pay delivery for postal shipping, b) clients renting items to add the product and see that delivery and installation chargers would be additional and yet to be calculated, c) clients who had already gotten our rental quote with delivery, and d) customers who bought and rented items in the same basket. This app did all that. However Google Merchant is telling me I have to set up shipping fees(!) and my PPC traffic has fallen dramatically since 12 March. Not real happy.

My Event Decor
Australia
About 2 months using the app
August 24, 2017

Great App. I am a Shopify Expert doing jobs to Support Shopify Storeowners through Storetasker.com - and have found this the best Advanced Shipping app - for times that products just won't fit within any Shopify Shipping rules.
Shipping rules can be mind boggling to setup - but this app allows all to be done and work together.
Great Support as well!

Tech Agent 99
Canada
About 2 months using the app
July 25, 2018

Our store is a bit complicated when it comes to all the shipping rules and restrictions we have in place. After tons of research and playing with various apps, Advanced Shipping Rules was highly recommended by a well known retailer! Not only does ASR do everything we need for our website, but the support behind the app is on another level with quick responses and solutions. If only all apps came with such support. I highly recommend ASR!!!

Apparelcandy
United States
About 2 months using the app
April 19, 2018

A really good app even for complicated shipping rates. Very intuitive and easy to set up. When I did run into an issue Brian was quick to help me solve it. Highly recommend.

Sian Zeng
United Kingdom
About 2 months using the app
December 8, 2020

This app is able to transfer Printful's rates and works smoothly. I, especially, am impressed by their customer support. Like they say, the team will respond within 24 hours. I highly recommend merchants using Printful and other POD apps to use ASR for their shipping needs.

Rebel Sportz
South Korea
About 1 month using the app
April 23, 2018

Wow! I love this app! I sell different types of art items online and this app was able to accomplish the shipping clarity that I needed. I communicated with Brian via email and he would get right back to me. This is my first time selling multiple items online and I feel great and confident with Advanced Shipping Rules. I was able to set up it by watching one of their videos. I highly recommend this app!
HallieRaeWard.com

Hallieraeward
United States
About 1 month using the app
October 3, 2018

I have seen other people say this...and I can verify it. Brian in support is fantastic. The best support I have seen in any app. He helps things work seamlessly. Between myself and a friend...we have 3 shops. Printful recommended these guys. And I notice they are listed as a preferred Shipping app in many other places. Top notch. Can't go wrong. Especially if you have complex shipping arrangements, Then you NEED this one.

House of Tillett
Australia
About 1 month using the app
June 6, 2016

Excellent app that filled an unmet need for us: the ability to calculate shipping as a percentage of order total price. The app developer is highly responsive to feature requests, and implemented our request to allow for a cap (max shipping price) above a certain order amount. In a business where managing shipping costs is crucial (furniture), these features have been indispensable in driving new conversions!

Paletteandparlor
United States
About 1 month using the app