Reviews (467)

Overall rating
4.7
Counts per rating level
  • 92% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its ability to handle complex shipping needs, improving operational efficiency and customer satisfaction. It offers customizable shipping options, including priority rates and settings for different product groups, with features like blended rates and real-time calculations. The app is noted for its reliable performance and seamless Shopify integration. Customer support is also a strong point, with staff like Molly and Brian being proactive and responsive in assisting with setup and troubleshooting.

December 6, 2022

Our product line has been growing more and more complex and though at times custom shipping features (Blended Rates) we were looking might have seemed hidden, the Brambi Customer Success Team has never failed to demonstrate how to achieve the desired solution.

MagnaFlow QA
United States
About 2 years using the app
January 12, 2021

This is the best shipping product out there, it has the PO Box no delivery rule, free shipping rules. Every option that we needed. We highly recommend this app. Support is great, instant response and quick to resolve all issues.

Isomers Laboratories Inc.
Canada
26 days using the app
August 22, 2019

I use this app to set custom rates, calculated and blended rates for products. It works so well, and makes it easy for me to only allow certain rates to show for certain products. Excellent customer support as well, very quick and helpful responses!!

Didspade
United States
25 days using the app
March 19, 2018

Awesome App. Helped me to get the shipping structure I needed. Brian was very helpful and guided me through the entire process. I would recommend this app to anyone looking for specific shipping parameters.

The K9 Shop Ny
United States
25 days using the app
March 21, 2019

Just started using the app. So far, it seems to work perfectly for what we needed. The support team is extremely helpful as well!

Wadsworth Salon
United States
23 days using the app
Edited April 9, 2019

I had some troubles figuring out the subscription plan- but the team was very helpful and contacted me immediately to get it sorted out. Highly appreciated, now to see how the app works out :)

Junkyard Witch
United States
Over 1 year using the app
Bambri replied April 9, 2019

The Lite plan is limited to 2 product groups. If you have unused groups, you can disable them by clicking 'Manage Products' under the group, scrolling down and click 'Disable Product Group', this will take that group out of the product group count towards your plan level. You also need to make sure you aren't using a Blending Rule, a Postal Code Subzone, or Custom Service Code feature. Also, if the plan you expected isn't available, it is always best to contact us first so we can help you to resolve the issue.

January 7, 2021

This is a great app, the features are robust and easy to use. Molly is one of the tech support associates she is amazing and extremely helpful with any assistance I have requested.

Town Appliance
United States
21 days using the app
June 2, 2018

This is the ONLY app that was able to do what I needed. I spend days trying to use other apps and nothing worked. Then I downloaded this app, and within less than an hour I had everything sorted out and working PERFECTLY on my store. Thank god I found this app, thank you!!!

Inlushful
United States
21 days using the app
April 28, 2020

I've used ASR on several stores. Works great every time. Exceptional support and consistent response time. Highly recommend this app to any store owner.

HHPLIFT
United States
21 days using the app
January 25, 2018

Amazing service! Brian went above and beyond to help me setup and configure this app. I recommend using this app as it's competitively priced and the service is uncomparable. Brian is willing to spend the extra time on the phone to make sure you feel confident with the app and how it's used. I definitely recommend!

Studmuffin Desserts
United States
20 days using the app