Reviews (467)

Overall rating
4.7
Counts per rating level
  • 92% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its ability to handle complex shipping needs, improving operational efficiency and customer satisfaction. It offers customizable shipping options, including priority rates and settings for different product groups, with features like blended rates and real-time calculations. The app is noted for its reliable performance and seamless Shopify integration. Customer support is also a strong point, with staff like Molly and Brian being proactive and responsive in assisting with setup and troubleshooting.

October 21, 2022

Works great. Was able to add manual rules to exclude PO Box variations from UPS rates & from a custom Free Shipping rate. Support is amazing. Quick and helpful responses.

First Endurance
United States
16 days using the app
February 9, 2018

Awesome app!! Easy to use and understand. A must have for doing items that offer fixed shipping and calculated shipping mix.

Speedy reply, and they went above and beyond to solve my issues.

Hardraceusa
United States
16 days using the app
October 13, 2021

App is a nice piece of code engineering. Customer support was great in helping me determine where set-up conflicts were happening as well as missed configuration points so I could clean things up. Smooth sailing now!

The Pumice Store
United States
16 days using the app
January 25, 2017

We have several drop shippers as well as products that we wanted to carry that didn't fall under the free shipping umbrella and this app allowed us to accomplish it. Customer support has been very helpful with walking me through any questions I have. We would recommend to others who are looking for advanced shipping options.

Sitstay
United States
14 days using the app
September 13, 2018

This app sorted out our shipping rates perfectly so we're not loosing money anymore. We use 2 different drop-shippers and this is the perfect app to get your shipping rates dialed. The customer service is AMAZING. Bryan walked me through step by step to get everything set up & has further helped with other questions we've had. Highly recommend!

BeanGoods
United States
14 days using the app
Edited April 21, 2021

This app will now be able to take care of so many previous shipping frustrations! I am very pleased to have found the Advanced Shipping Rules App. And Molly is simply FANTASTIC in her customer support and PATIENCE....hard to find someone this people-oriented with this much knowledge and inter-personal skills! Molly, THANK YOU so much!

BODACIOUSBIRDDIGS
United States
13 days using the app
February 17, 2022

Ho usato questa app per configurare delle regole di spedizione avanzate ed ho finalmente trovato la soluzione. Il supporto è stato incredibile

Cose del Posto
Italy
13 days using the app
February 22, 2018

This app and the customer service behind it have been extremely useful to our Shopify website. Retailing products that are regulated differently in different states, as well as requiring very specific shipping methods per product, per state, has been difficult finding any other app that could handle our specific needs.

While it has taken a few tech support calls and email threads to setup and accomplish our custom requirements, the ASR team has been very helpful and responsive throughout the process. I would recommend this app to anyone needing custom shipping solutions beyond the scope of Shopify's native shipping parameters. What would make this a 5 star review? Some indepth video tutorials showing how to use the app. Customer Service was able to walk us thru what we needed, but some video tuts would have saved time for both parties. Thanks!

Greyghostprecision
United States
12 months using the app
December 16, 2020

only reason why I am rating this app 3 stars is because the system does not account for discount codes therefore, if the customer purchases products that meets the the threshold for free shipping and then enters a discount code, the system will still offer them free shipping. Currently looking to change platforms because of this. If you're not paying attention you can end up losing a lot of money.

Coloured Raine Cosmetics
United States
About 1 year using the app
Edited January 10, 2018

Great product and extremely helpful customer service! After using this app on one of our Shopify stores, we added it to our second store when that shipping app wasn't fitting our needs. We have several different shipping fees and blending rules and Brian was responsive and helpful in setting it up for us so that everything works the way we need it to in order for the customer to see the correct shipping charges. I love not having to use a CSV to add new products to the correct shipping group. Very easy to use and Brian was flexible with us so we could set up a plan that worked for our business.

Kindermarkkids
United States
12 days using the app