Apart from having great add ons to your website, the customer service is AMAZING! Really fast and very nice, they will help you make changes in css and html if something doesn't fit quite right. Absolutely recommend!
Thank you for the heart-warming review and for sharing your thoughts! We really do find pleasure in helping customize the apps and make everything fit perfectly!
They respond and help very quickly. I definitely advise everyone! They respond and help very quickly. I definitely advise everyone!
According to our data you're absolutely correct! Over 90% of our inquiries are answered in less than 2 hours and over 50% is under 30 minutes :)
Awesome app and awesome support! These apps are all you need, no need to download countless apps. Can't ask for more!
Thank you! We're really happy that you've been enjoying every aspect that VITALS has to offer. We're always ready to help and we're quick to do so :)
Misfit Culture Club
This is a great app that every Shopify business should have! There are so many functions within this app, that I have greatly reduced the number of apps that I would normally have to sign up for. In addition to this, the staff is AMAZING! I have run into a few snafoos trying to implement some of the features, and they were able to fix the issues. They were not only knowledgeable, quick to respond, professional, and thorough, but they were genuinely pleasant to work with. They definitely deserve my five stars!
We're really humbled by such amazing feedback! We're proud of the work we do and the support we offer, and seeing happy customers such as yourself is what makes us love what we're doing so much :)
The best customer service ever! I've never seen so effective, fast & friendly customer service! If you have an issue with the app itself (barely happening) the customer service will solve it in minutes no matter in which time you contact them. Love the apps - Saves a lot of money and all of the apps are 100% effective. The choices this app gives are unlimited. Would like to give more than 5 stars. Keep up with the good job guys!
One of the best reviews we've ever received, and we're thankful for the honest feedback and kind words. We're truly dedicated to offering the best Customer Support service possible :)
Good range of apps that are sure to save you a lot of $$ with great customer support who are available 24/7!
Sweet and to the point - thank you for the amazing feedback!
Best app on shopify. Not that many people know about it. really fast replying customer service. Customer service feels like a part of my team and help fix anything when I update my theme. 30-35% of my sales are assisted by vitals. Must have app, pays for itself! Shoutout to Shiela A for being such an amazing help!
Honest and enthusiastic feedback like this is always awesome to read! We're dedicated to offering excellent services, day and night, 24/7
Elohim Sportwear Vietnam
I need their support, and they did it very quick and very friendly. I'm very satisfied, very good customer service. Thank you
We sure are proud of our Customer Support team and we think that keeping our customers happy and offering support as quickly as possible is the most important thing!
My Fond Pets
These guys are the best in everything, the App is value for money and their customer services are incomparable, they are always there to help. Thank you and keep the good work. *****
This kind of feedback is what makes us love what we do so much and what drives our Customer Support team to offer such excellent services - thank you!
The Flawless Brush
These guys are D-1 man. Customer service fast af and they help you 24/7. Best app hands down, you need this for every store.
We're genuinely happy that you've had such an amazing experience with both the VITALS app and our Customer Support service which we're truly proud of :)