Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to boost average order values and expand international customer reach without impacting page load times. Key features include product reviews, upsell and cross-sell options, a currency converter, and a 'Visitor Replays' tool. The app also offers a smooth checkout process and personalized product recommendations, contributing to lower cart abandonment rates. Many appreciate the quick and effective customer service. The all-in-one functionality of the app is seen as a major advantage, saving merchants from installing multiple apps.

August 19, 2023

I'm just getting started but there is undeniable value in this app, that is very truly an all-in-one app. Yes there are some apps that aren't perfect and that I've opted not to use, an example being their popup feature. There are super limited theme and customization options so this one was a no go for me. That surely not a deal breaker though because it lacks it makes up for in the expansive app library. I you were to purchase and install apps for each function offered by Vitals, you'd be downloading literally dozens of other single function apps and likely paying $100s. This is a super positive review Vitals. Don't screw it up!

Epic Penny
Canada
3 months using the app
January 26, 2024

Absolutely fantastic

Git Fit
United States
3 months using the app
September 24, 2023

Wonderful and patient customer service. I needed extra help with my reviews, and Gary S. helped me understand what was going on with the importing troubles. I was informed on the company's standard for integrity and compliance with Shopify policies, as they are the driving force for why I was facing the problems I was facing importing from Aliexpress. Completely understandable and respectful. I am happy to support the app and their team monthly.

Lyfestyl.
United States
6 months using the app
October 1, 2023

I needed help with importing reviews into my store because of issues I had with CSV files. I reached out to a live agent (Kliphord D.) to support me upload the file. Prompt response, easy fix, and no time wasted. Great Customer service and

Naptá
United Kingdom
5 months using the app
January 5, 2024

im in love

My Store
United States
5 days using the app
March 31, 2024

El soporte es muy muy rapido

Mundo3DPeru
Peru
7 days using the app
November 2, 2023

John was great, love the support only wish live chst was open 24/7 but at least email is so far:)

BelleGlamourFashion
Germany
12 days using the app
October 8, 2023

Great app with loads of handy tools. The team is also very helpful and fast! Shoutout to the homie Kliphord for making sure i was looked after and helping me customise the the pop-up box to fit in with my brand/ vision

iFlash Accessories
Australia
2 months using the app
November 27, 2023

Helping me with my online store thanks!

Eternal Flame Timepieces
United States
4 days using the app
March 7, 2024

top

HoodMx
Spain
11 days using the app