Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to boost average order values and expand international customer reach without impacting page load times. Key features include product reviews, upsell and cross-sell options, a currency converter, and a 'Visitor Replays' tool. The app also offers a smooth checkout process and personalized product recommendations, contributing to lower cart abandonment rates. Many appreciate the quick and effective customer service. The all-in-one functionality of the app is seen as a major advantage, saving merchants from installing multiple apps.

August 7, 2023

The customer service is always very good. Today I had to consult two times, and each time they were super kind and professional. Kliphord D. was especially the one who solved my headache, and I really appreciate him and his team. Thank you.

Charismarvelous
United States
7 months using the app
October 7, 2023

Great app and service! Gary is an absolute boss and wizard!!! He can make anything happen instantaneously! Always grateful to have him around while using this app

Plusique
Canada
4 months using the app
December 15, 2023

good

MY LEN
Vietnam
About 2 months using the app
December 6, 2023

Easy to use

Urban Deals
South Africa
About 2 months using the app
December 18, 2023

Great app!

VENDY
United States
About 1 month using the app
November 15, 2023

Great support!! super fast and knowledgeable!!!!

Sootherma
Jordan
2 months using the app
June 21, 2023

I recently had the pleasure of experiencing the remarkable customer service provided by Vitals All, and I must say, they exceeded my expectations in every way. From the moment I reached out to them with a query, their team went above and beyond to ensure my complete satisfaction.

First and foremost, their response time was impeccable. I received a prompt and friendly reply within minutes of reaching out, which immediately made me feel valued as a customer. The representative I interacted with was knowledgeable, patient, and eager to assist me with my concerns.

What truly stood out to me was the level of personalized attention I received. The Vitals All team took the time to truly understand my needs and tailor their recommendations accordingly. Their expertise and understanding of their products were evident, as they provided me with detailed information and guidance, helping me make an informed decision.

Throughout the entire process, the team exhibited a genuine and sincere desire to help. They were proactive in following up with me, ensuring that I had received my order and that I was satisfied with my purchase. Their dedication to customer satisfaction was evident in every interaction, making me feel like a valued and important customer.

Furthermore, the professionalism and friendliness displayed by the Vitals All team made the entire experience enjoyable. They were courteous, patient with my questions, and provided clear and concise information. Their exceptional communication skills truly set them apart from other companies I have dealt with in the past.

Pawsy Store
Australia
11 months using the app
December 10, 2023

L'application est excellent

cuisinefantastique
Canada
About 1 month using the app
April 18, 2024

ottima esperienza con l app di vitals e team di supporto veloce e professionale

ViralVortexStore
Italy
About 15 hours using the app
October 3, 2023

Very friendly customer service! Very quick to answer at any hour of the day. very glad to be getting this help. John Paul B. has helped me multiple times !!

EDC Gadgets
Canada
About 1 month using the app