Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its user-friendly interface, seamless installation, and over 40 features designed to enhance online store functionality. Many have reported increased average order values and a broader international customer base. Despite its multitude of features, the app is praised for not affecting page load times. The customer service is commended for quick and knowledgeable responses. Merchants appreciate the robust marketing and sales tools, including dynamic product recommendations and smart upsells, which have noticeably increased revenue. The built-in analytics dashboard allows for real-time monitoring of marketing strategies. The app is cost-efficient, providing multiple features in one place, saving merchants from outsourcing individual pieces. The 'Visitor Replays' feature provides valuable insights for site optimization.

December 4, 2023

Perfect for starters

Dream Dazzle
Poland
4 months using the app
September 13, 2023

I had an issue with importing pictures for reviews, but unfortunately I wasn't aware that I need to wait a minute or two for them to be downloaded. Luckily, Kliphord explained me briefly and very well, and he reached out to me within seconds. I'm highly satisfied with this app as well as the customer teams from product reviews. 5!

Pethearth
United Kingdom
5 months using the app
February 13, 2024

sophisticated

ReZulu
United States
13 days using the app
November 11, 2023

just great its what you need if your building a website ist a must!

Aguiar E-commerce
Netherlands
9 days using the app
February 28, 2024

5/5

KRV Headshop
Finland
6 days using the app
September 6, 2023

Excellent App with the best support team i have ever encountered. The apps were not quite matching my theme so I contacted their support via chat and within the hour they fixed everything I needed to get the app working seamlessly with my Shopify theme.

CineQuips
United Kingdom
6 months using the app
July 4, 2023

I would highly recommend this app! I've worked closely with them on many features of this app and they've been so prompt and helpful with my store. I hope to continue to do business with them for a long time.

Mitch & Margo Store
United States
9 months using the app
January 22, 2024

L'application est pratique est très utile

MODÉVA
France
About 2 months using the app
August 17, 2023

Really great services, i only had a little problem with the app and it was about the color, and in less than 2 minutes i already had my answer from a staff member!

100% Would recommend

Good services, fast and efficient!

SmartWard
Canada
6 months using the app
September 10, 2023

If you want a great app with a world class customer service that always ready to help you, then this is it.

Vitals' customer service is actually CARE about you, they are here to serve, they make the world a better place! Instead of just answering question like a robot.

Thank you very much Vitals & Vitals' Team, I really appreciate it! 100 Stars!

Pet Paw Heaven
Indonesia
About 2 months using the app