Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to boost average order values and expand international customer reach without impacting page load times. Key features include product reviews, upsell and cross-sell options, a currency converter, and a 'Visitor Replays' tool. The app also offers a smooth checkout process and personalized product recommendations, contributing to lower cart abandonment rates. Many appreciate the quick and effective customer service. The all-in-one functionality of the app is seen as a major advantage, saving merchants from installing multiple apps.

February 28, 2024

5/5

KRV Headshop
Finland
6 days using the app
May 12, 2023

The app has a lot of functionality- it's already a year we use it and try different features- these are so many we still had not the time to try all of them. The additional value of this app is its assistance - Each time I have a doubt a real person assists us via their real-time chat. Fantastic customer service!

GoodGuysdontwearleather
France
About 1 year using the app
September 6, 2023

Excellent App with the best support team i have ever encountered. The apps were not quite matching my theme so I contacted their support via chat and within the hour they fixed everything I needed to get the app working seamlessly with my Shopify theme.

CineQuips
United Kingdom
6 months using the app
September 10, 2023

If you want a great app with a world class customer service that always ready to help you, then this is it.

Vitals' customer service is actually CARE about you, they are here to serve, they make the world a better place! Instead of just answering question like a robot.

Thank you very much Vitals & Vitals' Team, I really appreciate it! 100 Stars!

Pet Paw Heaven
Indonesia
About 2 months using the app
June 27, 2023

Great app, using since few month and definitely have to try more about it. There are no issues and works smoothly. Definitely a great add to my shop, can't wait to upgrade it even more with Vitals.

Stick-Ease Cleaning Shop
Italy
11 months using the app
May 24, 2023

Vitals is a fantastic app for Shopify stores! It offers a wide range of features that have significantly improved my store's credibility and conversions. The user interface is intuitive, making customization a breeze. I love how Vitals combines multiple apps into one, saving me time and money. The customer support provided by the Vitals team is exceptional. Highly recommended!

Shrunk
Germany
8 months using the app
May 18, 2023

The vitals app provides everything you could need when Marketing your store. I recently used their 24/7 chat to ask a question regarding the product reviews section and spoke with Miriam G. She was so helpful and patient as I was understanding using the app and explained everything clearly. She checked over my .cvs file, provided me with the solution and waited on the chat until I had solved my problem. Thank you Vitals team for providing such a great service and even better customer support.

DNB LAB
United Kingdom
8 months using the app
December 9, 2023

nice app installer

Vivara Luxe
Canada
18 days using the app
November 30, 2023

USEFUL !

Fur&Fluff Delights
Spain
2 months using the app
October 6, 2023

One of the standout features of using Vitals is the swiftness and efficiency of their support team. In today's digital landscape, ensuring a smooth user experience and reliable customer support are paramount. Vitals' support assisted me in record time when I encountered challenges or had questions. They provided answers and gave context and clarity, ensuring I fully understood the solution and could move forward confidently.

The Vitals app truly stands out in a crowded marketplace with its remarkable features.

Direct Ship Hub
United States
About 2 months using the app