Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to boost average order values and expand international customer reach without impacting page load times. Key features include product reviews, upsell and cross-sell options, a currency converter, and a 'Visitor Replays' tool. The app also offers a smooth checkout process and personalized product recommendations, contributing to lower cart abandonment rates. Many appreciate the quick and effective customer service. The all-in-one functionality of the app is seen as a major advantage, saving merchants from installing multiple apps.

November 17, 2023

Really great and fast service

Berlettia
Sweden
24 days using the app
April 4, 2024

goooooooodd

Bows and Bows™
United States
1 day using the app
November 24, 2023

Best apps ever

Tech Thermal
Czechia
24 days using the app
May 23, 2023

amazing assistance very quick response Miriam G was the best she helped all the way to the end and made sure everything was working

Pets Empire
Australia
About 1 year using the app
July 11, 2023

One of the best app I found on the app store. There's everything you need and everything you want ! And the support is awesome. They helped and found a solution in 3 minutes while I tried to fix it myself for 3 hours... Nothing to say about the support ! 5/5.

I download it every single time I make a new store. It's a MUST-HAVE.

I hope they'll continue to developp and find us new stuffs to play with !

Kalimel
France
29 days using the app
November 22, 2023

very good app

Kondy Store
United Kingdom
4 months using the app
September 13, 2023

Great functionality, added to all the time, and absolutely stellar support. All Shopify Apps should aspire to be like the Vitals team.

Hello Nails
United Kingdom
Almost 2 years using the app
June 27, 2023

The customer support truly is amazing! Thank you John. The app is also super useful for pretty much everything. Truly an amazing app that has multiple services at once!

Tackti
Canada
8 months using the app
July 27, 2023

Kliphord D. was incredibly helpful, he made sure to adjust everything just as I wanted it. Fantastic product and great staff that are always there to help.

Magic Toilet Brush
Australia
7 months using the app
August 15, 2023

Aside from all the amazing features, the customer service is insanely quick, polite and actually helpful! Need a small code change that can only be done on the backend? Boom. 2 seconds and it's fixed. Thanks guys, we will be using this app for a long time!

Fraime
Netherlands
About 1 month using the app