Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to boost average order values and expand international customer reach without impacting page load times. Key features include product reviews, upsell and cross-sell options, a currency converter, and a 'Visitor Replays' tool. The app also offers a smooth checkout process and personalized product recommendations, contributing to lower cart abandonment rates. Many appreciate the quick and effective customer service. The all-in-one functionality of the app is seen as a major advantage, saving merchants from installing multiple apps.

July 1, 2023

I love this app. It is so convenient to have all the relevant tools, like upsells, pop-ups, badges etc. in one app.
Furthermore the customer support is just awesome. I am currently building my second store and needed some assistance with the currency converter.
After opening a chat with the customer support John Paul B helped me solving the issue within 2 minutes.
I also like the kindness of the support, no matter what question you have.
I would recommend to everyone to use this app!
Keep up the good work guys :)

Paw and Purr Pals
Germany
2 months using the app
August 10, 2023

Very helpful staff, I actually do mean that. I asked a question through their chat system in the app and it was amazing to have such good customer service from their team.

TechTrends Express
Australia
5 months using the app
May 9, 2023

great service now it really has all the vital apps
I love that they added size charts app recently
and the online support is great :)

Edexoos
United Kingdom
About 1 year using the app
August 31, 2023

Great service helping even in the middle of the night in 1 minute i apperciate it a lot and recommend them very very much.
helped me fix it in a few minute - was very good!
Thanks a lot

Dolmaro
Israel
6 months using the app
June 23, 2023

John Paul is very helpful with my inquiries and concerns. He helped me figure things out! They have the best customer service!

Gravgoods
United States
About 2 years using the app
August 30, 2023

I was having a problem to change the font syle of the new volume discount app and the support was really nice and helped me very fast. Thank you John!

ArcadePocket
Portugal
About 2 months using the app
August 9, 2023

A lot of apps for a great price. Haven't yet got to test out how they work, because I haven't released my shop to the public. But I can see how these apps will make sure the customer is constantly receiving discounts, upsells and the opportunity to have all the products following them through the pages. This app is a package of good apps, that helped me with marketing a lot. Exactly what you need for marketing in this one app.

AR PRO Systems
Latvia
21 days using the app
January 8, 2024

Top

FuelFusion
Bulgaria
About 1 month using the app
January 24, 2024

Fantastic

RomanceLampsHub
United Kingdom
11 days using the app
September 29, 2023

Im still trying this app and Vitals is so far so good. If you buy this app i think you wont need any other(reviews,upsell) apps. If you dont believe you can try for free. If i must say something about customer services, they are very kind and polite. I usually asking questions them and they are respond me fast as they can. Today Zeus helped me alot. Thank you Zeus!

Chaser
United Kingdom
6 days using the app