Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to boost average order values and expand international customer reach without impacting page load times. Key features include product reviews, upsell and cross-sell options, a currency converter, and a 'Visitor Replays' tool. The app also offers a smooth checkout process and personalized product recommendations, contributing to lower cart abandonment rates. Many appreciate the quick and effective customer service. The all-in-one functionality of the app is seen as a major advantage, saving merchants from installing multiple apps.

August 24, 2023

The Vitals customer support is 10/10, they are fast, efficient, and friendly! They fixed the bugs and glitches fast enough I was still able to work for several hours after.

CempaFit
United States
5 months using the app
June 2, 2023

The support was the most responsive I've ever had. Easy to complete customizations if need to. If there is any issue with the app, just contact the support and it should be resolved within 5 minutes.

Eco Commuters
Hong Kong SAR
10 months using the app
September 1, 2023

I recently stumbled upon this incredible app, and I can't help but share my positive Feedback with others.
the features are really amazing and the customer support team has been incredibly responsive and helpful. It's reassuring to know that they're there to support me whenever I need it.

Zaztastic
United States
3 months using the app
July 16, 2023

Vital app is really cool app to automate many things in your Shopify store.

Its support is great and helped me in time. Especially I want to thank Jed from Support team, who helped to solve my problem!

Highly recommended!

Quickblendr
United States
2 months using the app
May 4, 2023

Frankly very good app, has a hole lot of functions, I didn't event explore all the features yet. Customer care also on point !

Folya Women
France
Almost 2 years using the app
December 9, 2023

great

Versatile
United States
About 1 month using the app
April 28, 2023

I love Vitals for all of the apps it offer but what really makes this great is the customer service. Amazing and fast response time!

Truefay
United States
11 months using the app
October 12, 2023

Great app, and great service. Thanks

isabers
China
Almost 3 years using the app
September 28, 2023

Today I had one amazing experience with vitals support team. He(John Seth S.) has helped me a lot to resolve my problem.

CalmCove
Canada
About 1 month using the app
November 20, 2023

Great app, highly recommend. The team helped me troubleshoot twice today. Very fast and professional!

Savage Gear
Australia
About 4 hours using the app