Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its user-friendly interface, seamless installation, and over 40 features designed to enhance online store functionality. Many have reported increased average order values and a broader international customer base. Despite its multitude of features, the app is praised for not affecting page load times. The customer service is commended for quick and knowledgeable responses. Merchants appreciate the robust marketing and sales tools, including dynamic product recommendations and smart upsells, which have noticeably increased revenue. The built-in analytics dashboard allows for real-time monitoring of marketing strategies. The app is cost-efficient, providing multiple features in one place, saving merchants from outsourcing individual pieces. The 'Visitor Replays' feature provides valuable insights for site optimization.

July 29, 2023

Fast support thank you Paul for resolving my problem this fast
I ce been using vitals for 6 months and every time I needed support I got it quick

Trend2Wave
France
6 months using the app
March 1, 2024

MMMM

GlowCouture
Australia
About 22 hours using the app
May 1, 2023

John Seth helped me find a solution to a problem I was struggling to figure out. The process was quick and easy. Great Support team!

TheBetterCareShop
United States
7 months using the app
May 7, 2023

The support team was very polite and willing to assist me, even though it was Sunday, with a small problem that I couldn't solve. Overall, I highly recommend it to anyone who is looking for an app that does a ton of functions in a professional and practical way

IonElite™
Italy
3 months using the app
May 24, 2023

I recently had the opportunity to try out the Vitals app, and I must say, it has exceeded all my expectations. The helpful crew and fast response time were very impressive. We managed to get everything working smoothly in a short amount of time, and the app is essential for website development. It's also worth mentioning that after downloading the app, is it possible to get even longer trial period completely free.

WaterChaos
Denmark
About 2 months using the app
August 11, 2023

Perfect apps all combined , its necessity for every store , has helped a lot . Includes many apps like products reviews , pop ups , and many many more useful apps.

PNS
Greece
2 months using the app
May 18, 2023

VITALS is definetly a must-have app for your store.
Having product reviews, for example, ads a lot of trust to your customers. Thanks to the visitor replays, I know what I need to change in order to improve my store.

The VITALS support also responds very quickly everytime I need them. They are always able to help me with my problems.

LOFTAT
Austria
About 1 month using the app
December 15, 2023

OK

OZ Coffee
Chile
Almost 3 years using the app
September 25, 2023

Amazing and quick customer support. Live chat reply within 10 seconds (not even kidding) and solved my problem shortly. Great job!

Femi Home
Australia
About 2 months using the app
November 4, 2023

This has become an essential on shopify for me.

Pinky Pouch
Germany
About 2 months using the app