Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to boost average order values and expand international customer reach without impacting page load times. Key features include product reviews, upsell and cross-sell options, a currency converter, and a 'Visitor Replays' tool. The app also offers a smooth checkout process and personalized product recommendations, contributing to lower cart abandonment rates. Many appreciate the quick and effective customer service. The all-in-one functionality of the app is seen as a major advantage, saving merchants from installing multiple apps.

April 29, 2023

I really enjoy the App, the support team is very helpful. I had trouble saving the changes on my store, they helped me out to fix this.

CARE LIFTED
United States
5 months using the app
August 2, 2023

Vitals is probably one of the few apps you really need. They were not joking around when saying it combines tens of app into one.

BikeGuard
Denmark
5 months using the app
October 10, 2023

Needed help with the settings of the app for different parts on my store, got in touch with an agent, and all my problems were solved in about 2 minutes. So quick and understanding!

Mayfair Moda
United Kingdom
8 days using the app
Edited May 19, 2023

In addition to full functions, the most important point is after-sales service. Technical support is absolutely the first. I have been using Vitals since I established a shopify store in 2020, and I will also tell other friends that the service is really good and the efficiency is very high. Finally thanks to Paul for his help!

Brightenart
China
About 2 months using the app
July 31, 2023

I was chatting with Zeus and he was Very helpful and friendly. I was having an issue with my upsell builder and Zeus was able to help me create an upsell builder for my products. He was fast and responsive and very understanding. Thank you Vitals!

RDYUP
Canada
8 months using the app
June 4, 2023

I've been using Vitals for several stores and everything is easy to work with and the support is extremely fast and thorough. No complaints to share right now!

VizzoTech
United States
9 months using the app
May 15, 2023

The first time i used the customer service chat, i had what I thought was a complex issue and the rep helped me in seconds, even told reference of how he helped. Love it . Keep it up!

GARNNE
United States
3 months using the app
August 16, 2023

I got a great service, the chat is very quickly they fix anything you want as well, I recommend it 100%

branube
Spain
6 months using the app
Edited May 1, 2023

Great app and great service from Miriam. Would recommend it for everyone. She did a wonderful job for my website to modify the app I am using. Looks great now!

Lumaire
Netherlands
7 months using the app
April 26, 2023

I have been using the Vitals app on my Shopify store for several months now and it has completely transformed the way I do business online. The app has a wide range of features that have helped me improve my store's performance, including upselling and cross-selling tools, social proof and reviews, email marketing automation, and more.

HyperHealth
Israel
24 days using the app