Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to boost average order values and expand international customer reach without impacting page load times. Key features include product reviews, upsell and cross-sell options, a currency converter, and a 'Visitor Replays' tool. The app also offers a smooth checkout process and personalized product recommendations, contributing to lower cart abandonment rates. Many appreciate the quick and effective customer service. The all-in-one functionality of the app is seen as a major advantage, saving merchants from installing multiple apps.

March 27, 2024

John Paul B. he helped me so much with using this app. I love using this app since a lot of details can be changed. If you love making the website look better (who doesn't) , this app is absolutely a way to go.
I recommend a lot!

iloinen
Japan
2 days using the app
February 22, 2024

Miriam from Vitals demonstrated exceptional dedication and professionalism in her role. She consistently went above and beyond to ensure customer satisfaction.
The application provided by Vitals is outstanding. Its user-friendly interface and robust features greatly enhance user experience and efficiency

shopaliva
United Kingdom
About 2 months using the app
January 4, 2024

I had an issue with the correct color on one of my pop ups and John Seth customer support helped me through my issue in a direct, specific way that insured my issue was fixed by the end of it. The best customer support out there no doubt. Thanks!

Apease
United States
3 months using the app
April 9, 2024

I recently received exceptional assistance from Gary S. at the support team. Gary did his best to resolve my issue promptly and effectively. I highly recommend his support services.

Thank you, Gary, for your outstanding help!

Bandorial
Belgium
9 days using the app
February 23, 2024

It is a pretty good application, many applications that we can take advantage of. Thank you.

And the support staff is very fast and helpful.

VenHoouse
Chile
10 days using the app
April 5, 2024

great quick service

Tashlo
United Kingdom
About 3 years using the app
December 28, 2023

SO FAR SO GOOD. I JUST STARTED BUILDING MY STORE AND VITALS MAKES IT SIMPLE COMBINING ALL THOSE THINGS YOU MAY FORGET TO DO. MUCH EASIER TO SET UP WITH VITALS. I LOVE THE INTERFACE, VERY EASY TO USE.

VITALS UNDERSTANDS WHAT A STORE NEEDS AND GIVES YOU THOSE TOOLS. ALSO, GIVING YOU THE OPPORTUNITY TO GAIN EXTRA DAYS OF THE TRIAL PERIOD SO YOU CAN GET YOUR FEET WET BUILDING YOUR STORE, AND NOT HAVING TO RUSH THROUGH WORRIED ABOUT HOW MANY DAYS YOU HAVE LEFT TO PAY! INGENIOUS INCORPORATING GAINING EXTRA DAYS BY SETTING UP THE APP! BRAVO!!! TOTALLY RECOMMEND THIS APP!

the 10eleven | 10twentyseven shop
United States
About 2 months using the app
February 19, 2024

They are very helpful, they have fixed every issue I've had so far. pretty fast too.

PeepsRan
United States
About 1 month using the app
February 22, 2024

This is by far the best app you can have to run your store!! Everything you need in one place, I absolutely love this app!!

Miraell
Canada
5 days using the app
January 29, 2024

John Seth S was very helpful and got my stars on my product cards exactly where they needed to be when I was starting to think it not possible. Thats a high quality employee!

Cave of Solitude
United States
6 days using the app