Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to boost average order values and expand international customer reach without impacting page load times. Key features include product reviews, upsell and cross-sell options, a currency converter, and a 'Visitor Replays' tool. The app also offers a smooth checkout process and personalized product recommendations, contributing to lower cart abandonment rates. Many appreciate the quick and effective customer service. The all-in-one functionality of the app is seen as a major advantage, saving merchants from installing multiple apps.

July 11, 2023

Ive been looking for an upsell app for days, vitals got everything in 1 app its insane how good it is, contacted the support as well to help me with the design, they replied instantly and helped within 3 minutes, insane i recommend it!

RadXpert
Germany
4 months using the app
October 27, 2023

Best App to have ever graced Shopify.

Nomad's Nook
South Africa
4 months using the app
November 7, 2023

Great customer service, polite and answers all questions.

Platinum Brows
Australia
About 1 month using the app
June 1, 2023

Awesome app!
It has many features that are awesome and very useful. The customer service is also great! They've helped me many times with different things.

BreezyDelights
Denmark
About 2 months using the app
November 22, 2023

All good

Cesare Gaspari
Spain
19 days using the app
November 24, 2023

They help

SHOP FAST
Uganda
4 months using the app
August 4, 2023

great for ease and simple and effective.24/7 quick super fast support and looking forward to increase my revenue using it

Dreamy Realm
India
2 months using the app
July 8, 2023

When I found this app I fell in love. It's easy to navigate and customize different parts of your store. It really has everything you need to get going.

Bubba's General Store
United States
About 1 month using the app
May 30, 2023

Magaly is really helpful and kind in helping me solve the problem. By the way, the Vitals app is super easy to use. I highly recommend it.

OrthoJointRelief
United Kingdom
11 months using the app
May 13, 2023

I recently had some online trouble and John Seth from the website support company was an absolute lifesaver! He went above and beyond to help me resolve my issue, and did so with the utmost professionalism and courtesy. I cannot express how grateful I am for his assistance. John's expertise, patience, and friendly demeanor truly set him apart from the rest. I would highly recommend him and the website support company to anyone in need of assistance. Thank you, John, for your outstanding service and for making my day a little brighter!

ONETIMEBUY
United Kingdom
About 2 months using the app