Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its user-friendly interface, seamless installation, and over 40 features designed to enhance online store functionality. Many have reported increased average order values and a broader international customer base. Despite its multitude of features, the app is praised for not affecting page load times. The customer service is commended for quick and knowledgeable responses. Merchants appreciate the robust marketing and sales tools, including dynamic product recommendations and smart upsells, which have noticeably increased revenue. The built-in analytics dashboard allows for real-time monitoring of marketing strategies. The app is cost-efficient, providing multiple features in one place, saving merchants from outsourcing individual pieces. The 'Visitor Replays' feature provides valuable insights for site optimization.

June 29, 2023

I love how helpful everyone is, I love knowing that there's such a good support team to help me put whenever I need something fixed

Vitality Health
United States
3 months using the app
May 22, 2023

Customer service is great, both times I've had an issue it was responded to immediately in the chat. first Jed helped me, super helpful and nice guy, second time it was Juan. Juan was extremely patient despite all my annoying questions, thanks very much to the vitals team.

AmpedAccessories
United Kingdom
4 months using the app
August 5, 2023

Amazing apps and a support over the moon ! Thank you Vitals !
I recommand to every shopify shop owner

La Boutique o-Poil™
Belgium
4 months using the app
November 25, 2023

Werkt perfect

kidsenjij.nl
Netherlands
About 1 month using the app
July 22, 2023

A great app with a lot of benefits for those who want to improve and develop their store. The staff are also super helpful and don't hesitate to help you with whatever you need. Highly recommend.

CloudySuite
Norway
About 2 months using the app
October 10, 2023

Needed help with the settings of the app for different parts on my store, got in touch with an agent, and all my problems were solved in about 2 minutes. So quick and understanding!

Mayfair Moda
United Kingdom
8 days using the app
July 21, 2023

Great help! Definitely recommended. Friendly people that respond super quick. All issues are addressed so I'm very satisfied.

CarryItSafe
Netherlands
10 months using the app
August 22, 2023

Customer Service is great and the apps are a nonnegotiable when doing e-commerce or any kind of online business.

EvoShine
United States
3 months using the app
May 8, 2023

John was super proactive and helpful in suggesting a change to my website and making sure the mobile version looked good too. Amazing service.

The Frenzzy
Canada
9 months using the app
June 6, 2023

super helpful and quick to reply. Also, was very quick to make suggestions to help better my store.

Goodsie
United States
9 months using the app