Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its user-friendly interface, seamless installation, and over 40 features designed to enhance online store functionality. Many have reported increased average order values and a broader international customer base. Despite its multitude of features, the app is praised for not affecting page load times. The customer service is commended for quick and knowledgeable responses. Merchants appreciate the robust marketing and sales tools, including dynamic product recommendations and smart upsells, which have noticeably increased revenue. The built-in analytics dashboard allows for real-time monitoring of marketing strategies. The app is cost-efficient, providing multiple features in one place, saving merchants from outsourcing individual pieces. The 'Visitor Replays' feature provides valuable insights for site optimization.

April 14, 2023

A very complete app with many features and the technical team is very helpful and prepared. It helped so much! Tremendously recomended!

Amo La Casa Shop
Italy
Over 2 years using the app
October 26, 2021

Really easy to use and great functionality and tutorials!! I would highly recommend it for all small businesses

Firepit Outfitters
Canada
Over 2 years using the app
April 8, 2020

Really the best app i can say, we have it all and it does not effect site speed as well. I would highly recommend if you want all apps in one at unbeatable price. Their support is very fast and solve any issues promptly.

The Kdom
Oman
Over 2 years using the app
Vitals replied May 8, 2020

Sounds like everything you need for an app that will help you grow your business. Thank you for this fantastic review!

Edited December 22, 2020

Best app I've used this far. Best service and so attentive to answering questions. I highly recommend Vitals.

Southern Sweet Children's Boutique
United States
Over 2 years using the app
June 24, 2023

Our company Concord Aerospace has been utilizing Vitals in our online operations for several years, and we have nothing but the best things to say about the product. The ideology and the flexibility of their ecosystem was the main reason we decided to add Vitals to our system. Our of almost every other app we are currently using, although seeming the most elaborate, Vitals has been the one that gave us ZERO issues and only helped us streamline different elements, which in the past costed several times more than our current monthly payments when combined.

In addition, we can not say enough about their customer service and their willingness to help and guide the users if there is a change, or a feature that needs customization or small tweaks.

We recommend Vitals to anyone who is looking for an efficient, easy to operate and worry-free addition to their online operations.

Sincerely
Concord Aerospace Tech Team

Concord Aerospace
United States
About 2 years using the app
April 20, 2022

This app includes everything we need. Really easy to use and most importantly - helpful support who respond quickly.

Girls Get Off
New Zealand
Over 2 years using the app
June 14, 2021

Brilliant App. Lots of useful features and simple to understand how to activate. Videos are also useful. The best feature is their excellent level of support.

Bundled Gifts
United Kingdom
Over 2 years using the app
July 3, 2023

Vitals, an essential tool for e-commerce businesses, provides a range of powerful features. Upsells drive sales, Bundles enrich product offerings, Replays capture missed sales, and Pop-Ups engage visitors. A must-have for optimizing conversions and maximizing success.

TidalVape
United Kingdom
About 2 years using the app
March 17, 2022

I have used a lot of the features of this app so far. My engagement has gone way up. I also was surprised at how quickly customer support got back to me to fix the color of a button (within an hour it was done!)

I Love Mandalas
United States
Over 2 years using the app
March 17, 2023

John Seth was super helpful. He answered all of my questions, helped me resolve my issue and did it in a very fast manner. I'm very please with the service he provided.

Doggie of the Day
United States
Over 2 years using the app