Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its user-friendly interface, seamless installation, and over 40 features designed to enhance online store functionality. Many have reported increased average order values and a broader international customer base. Despite its multitude of features, the app is praised for not affecting page load times. The customer service is commended for quick and knowledgeable responses. Merchants appreciate the robust marketing and sales tools, including dynamic product recommendations and smart upsells, which have noticeably increased revenue. The built-in analytics dashboard allows for real-time monitoring of marketing strategies. The app is cost-efficient, providing multiple features in one place, saving merchants from outsourcing individual pieces. The 'Visitor Replays' feature provides valuable insights for site optimization.

March 16, 2020

Highly recommend, incredible customer service team. They reply within 5 minutes and solved every problem I had.

Explorer Lighter Pro™
Belgium
Over 2 years using the app
Vitals replied March 18, 2020

Thank you so much. We are also in the process of providing 24/7 support, so stay tuned!

April 25, 2019

I use more than half the apps within Vitals! It has almost everything within one app! The support team is amazing and is always helpful! Can't wait to see what else will be added to Vitals to help our business grow more!

fishfulthinkin.net
Canada
Over 2 years using the app
May 2, 2023

great support and cool apps that your actually need! Great value for any shop owner big or small website.

DIYmoon Shop
Philippines
Over 2 years using the app
November 1, 2023

Life savers

My Store
United Kingdom
5 days using the app
September 3, 2021

The Vitals App has fast response to questions with very good customer service with anything you need help with.

The Comfy Closet
United States
Over 2 years using the app
February 10, 2021

Excellent app, it will save you a lot on the monthly fees. Everything is well implemented, from product reviews to upsells. The support is excellent, they answer quickly and are very knowledgeable ! They also keep adding features. I really recommend this app!

ShakBuy
Canada
Over 2 years using the app
Edited September 16, 2021

This App is simply incredible. I was looking around for various features like free shipping bar & product reviews and initially thought I needed to buy them individually. To get all those features (and so many more!) in one App makes the set up of these add-ons so efficient and cost effective. To top if off, the 24x7 customer support team really sets this App apart from any other. They are on hand to help with customisations and fine tuning. They really know their stuff! Their responsiveness and level of expertise goes above and beyond. Thanks guys!

Blue Edition
Australia
Over 2 years using the app
January 30, 2020

Outstanding app. So many fab features for a good price. Very easy to use. Only used for a couple of hours and already seeing lots of benefits.

Caroline Ashwood
United Kingdom
Over 2 years using the app
Vitals replied February 3, 2020

We are really glad to hear that you find VITALS easy to use. Thank you!

February 21, 2024

Top App+ Top Support!

SleepCozy
Germany
Edited November 24, 2021

Fariza.A
j'utilise cette application et je suis vraiment satisfaite de son contenu.le support d'aide disponible donne des solution a tout problème et pour rapidité de réponse. (merci a Jed De la Torre et Reymond Raymundo qui mon assister )

rangerzen
Canada
Over 2 years using the app