Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its user-friendly interface, seamless installation, and over 40 features designed to enhance online store functionality. Many have reported increased average order values and a broader international customer base. Despite its multitude of features, the app is praised for not affecting page load times. The customer service is commended for quick and knowledgeable responses. Merchants appreciate the robust marketing and sales tools, including dynamic product recommendations and smart upsells, which have noticeably increased revenue. The built-in analytics dashboard allows for real-time monitoring of marketing strategies. The app is cost-efficient, providing multiple features in one place, saving merchants from outsourcing individual pieces. The 'Visitor Replays' feature provides valuable insights for site optimization.

Edited November 24, 2021

Fariza.A
j'utilise cette application et je suis vraiment satisfaite de son contenu.le support d'aide disponible donne des solution a tout problème et pour rapidité de réponse. (merci a Jed De la Torre et Reymond Raymundo qui mon assister )

rangerzen
Canada
Over 2 years using the app
November 1, 2021

Muy buena, cumple con todo lo que dice y es súper funcional. Muy recomendada. La relación calidad/precio es muy buena.

UniformMx
Mexico
Over 2 years using the app
November 3, 2022

It worked well for when we needed it. No complaints. We liked and used the majority of the features. Would recommend it!

Leche
United States
Over 2 years using the app
November 17, 2022

Vitals has helped replace a number of different apps which has been tremendous and John has been excellent at technical service and customizing some things for us.

Willow + Sim
United States
Over 2 years using the app
Edited April 12, 2021

I literally just installed VITALS. I started trying to setup the Reviews app and immediately had a question about a logo (I'm SO new at this) and emailed support. I got an answer within MINUTES! If this is how their customer service is going to be...I'm ALL IN from now on!! Awesome response time and very simple explanations...even for dumb questions. Keep it up VITALS! UPDATE: Costin just helped me with another question and STILL AWESOME SERVICE! Haven't let me down yet!

We Workin
United States
Over 2 years using the app
March 8, 2022

Very useful app and great support team. Affordable considering the features you get. Highly recommend.

Kef
Pakistan
Over 2 years using the app
February 14, 2021

Best app ever and customer service is bar none!! They even answer instantly on sundays!! Glad I found this app!

1st Choice Furniture Direct
United States
Over 2 years using the app
October 28, 2020

Lots of useful features.
The customer support for this app is just out of this world... Any time of day they will answer.

Shining-Gifts
United States
Over 2 years using the app
November 21, 2018

100% my favorite app on Shopify, and constantly getting even better. It's the first app I install on any store I own. Crazy amount of functionality for the price you pay, and the support you get from their team is top-notch. A++++

And Everything Nice
Canada
Over 2 years using the app
Edited November 20, 2020

One of the best apps out there. Saves you money and brings in sales. What more could you ask for. 10/10

davinaskin
United Kingdom
Over 2 years using the app