Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its user-friendly interface, seamless installation, and over 40 features designed to enhance online store functionality. Many have reported increased average order values and a broader international customer base. Despite its multitude of features, the app is praised for not affecting page load times. The customer service is commended for quick and knowledgeable responses. Merchants appreciate the robust marketing and sales tools, including dynamic product recommendations and smart upsells, which have noticeably increased revenue. The built-in analytics dashboard allows for real-time monitoring of marketing strategies. The app is cost-efficient, providing multiple features in one place, saving merchants from outsourcing individual pieces. The 'Visitor Replays' feature provides valuable insights for site optimization.

June 30, 2023

Nicely surprised with very quick support. Easily explained, showed me solution. Overall great app :)

HometoHave
Portugal
6 months using the app
August 19, 2023

Amazing support team and app, very easy to use and very useful. I would highly recommend to anyone who is creating a shopify store.

Thank you John Seth. S for the efficient support!

FurBuster
Canada
27 days using the app
October 3, 2023

Great Customer service, able to solve my issues with ease.

ContourCouture
United Arab Emirates
About 2 months using the app
August 17, 2023

This app replaced several others for me, so the cost is 100% worth it. Plus, their support is the best out of any app I've tried. So happy I found Vitals!

Convention of States Store
United States
21 days using the app
June 30, 2023

Great in every aspect. Just makes your life easier. The support were Great. Look at how beautiful is my shop. (ultracoveted.com)

Ultracoveted
Australia
18 days using the app
May 18, 2023

good afternoon, I needed to fix the feedback section, they helped me, I recommend it thank you for everything, the service went well

AirPoint
United States
2 months using the app
August 8, 2023

amazing experience if you dont have this app you are missing out and the customer service is great John Paul in the customer service department deserves a raise

Mobile Merchant
Australia
6 months using the app
June 25, 2023

Such an easy to integrate app and wonderful, attentive, friendly staff (Thanks Gary S!) to help you with any questions you have 24/7.

Quinney Collection
Canada
About 1 year using the app
August 5, 2023

Good and fast problem solving, easy to contact and nice staff, solved a small issue on the mobile view very fast

Pretty Decorations
Austria
3 months using the app
June 29, 2023

When I had a problem, the engineer could reply to me quickly and solve the problem efficiently to my satisfaction; many plug-ins that have worked in my business and won me many customers, highly recommended!

Comtuodesk
China
About 2 months using the app