Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its user-friendly interface, seamless installation, and over 40 features designed to enhance online store functionality. Many have reported increased average order values and a broader international customer base. Despite its multitude of features, the app is praised for not affecting page load times. The customer service is commended for quick and knowledgeable responses. Merchants appreciate the robust marketing and sales tools, including dynamic product recommendations and smart upsells, which have noticeably increased revenue. The built-in analytics dashboard allows for real-time monitoring of marketing strategies. The app is cost-efficient, providing multiple features in one place, saving merchants from outsourcing individual pieces. The 'Visitor Replays' feature provides valuable insights for site optimization.

July 5, 2023

Wow! I'm so amazed by the level of customer service. I just asked my question and got an instant answer in the chat. Less than 5 minutes later my problem was fixed, I couldn't be more happier!

Petit Peekaboo
Canada
About 2 months using the app
May 19, 2023

John Paul B. is amazing guy he will help you very much
vitals is great app btw
if you need anything just ask for John in the customer care

hahanoot
Israel
4 months using the app
July 17, 2023

I had problems with the app. I contacted shopify support and Jed really helped me! The replies was fast, detailed and very helpful. Thank you!

Fymio
Lithuania
28 days using the app
September 19, 2023

Very helpful. The perfect package of all the apps you need in one.

Coldwares
United States
16 days using the app
September 23, 2023

great customer support, grat features, worth every dollar!!

AuroraStore
Israel
4 months using the app
August 26, 2023

Hello! Very good service, they solved a technical problem immediately. I recommend it, thank you! :)

Sisu Essence
Spain
5 months using the app
August 23, 2023

This app is the most important and useful app you can find in the Shopify shop. In case you run into any issue, the support team will always be there to assist.

PDM Horizon
Greece
3 days using the app
November 23, 2023

Good

RapidCozy
United States
2 months using the app
June 13, 2023

Highly recommended, has tons of functions, easy adjustability as well as excellent customer service that responds fast and is quick at solving the problem.

BlackDiamond
Serbia
About 2 months using the app
August 2, 2023

Awesome app with an awesome support too replying instantly. Shoutout to John Seth from the team for helping me out.

The app has so many features and is surprisingly cheaper than other apps out there.

Laptop Wall
Malaysia
29 days using the app