Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its user-friendly interface, seamless installation, and over 40 features designed to enhance online store functionality. Many have reported increased average order values and a broader international customer base. Despite its multitude of features, the app is praised for not affecting page load times. The customer service is commended for quick and knowledgeable responses. Merchants appreciate the robust marketing and sales tools, including dynamic product recommendations and smart upsells, which have noticeably increased revenue. The built-in analytics dashboard allows for real-time monitoring of marketing strategies. The app is cost-efficient, providing multiple features in one place, saving merchants from outsourcing individual pieces. The 'Visitor Replays' feature provides valuable insights for site optimization.

Edited April 16, 2020

Great app and great customer service support. I have some problems and Costin responded so fast and solved it for me within a short time frame.
I definitely recommend this great app to all the sellers out there. Very valuable for the functions available. Kudos to this app.

Rigorer
Singapore
Almost 2 years using the app
May 11, 2021

I am very pleased with the Vitals app so far and the Vitals Support Team. The support team responds very quickly to my inquiries and are very professional and diligent in making sure that all my questions are answered and that any problems I have are corrected. I love that they have so many different apps to improve my store and help boost sales and that I don't have to download additional apps from other creators that would slow down my store. Needless to say, I am pleased with the Vitals App. Thanks Vitals! You are a godsend.

Jubilee Mama
United States
Almost 2 years using the app
January 29, 2022

Amazing app with a lot of features. Support is always fast and they fix your issues immediately. Thanks a lot!

Leamer.uk
United Kingdom
Almost 2 years using the app
August 14, 2023

Kliphord D. helped me very easily and effortlessly. He saved me tons of time and I couldn't be more satisfied!

Pawsome
United States
About 1 year using the app
April 14, 2021

More sale with vitals, improve experience and easy to use. A lot of different options very like vitals

BiMoo
Canada
Almost 2 years using the app
July 18, 2022

Great service in chat and I'm truly happy with the number of apps you get in 1 place. Very easy to manage. I wish they improve the pre-order app but everything else works great.

Deep Nerdd
United States
Almost 2 years using the app
October 30, 2020

TIP TOP ! Very helpful creating bundles and, Costin was great help. So far Vitals is great we will be using it more

Blackstonelabs Nordic
Iceland
Almost 2 years using the app
May 4, 2022

Absolutely love this app. I love the video tutorials which are so helpful with step-by-step detailed instructions. It has made my store look so professional and have the feel I want. It works seamlessly with my theme. Customer support is exceptional. They took the initiative to contact me about a re-adjustment to the cart page on my store and fixed it for me without me asking. I feel like they read my mind because that was on my list of items to fix, and they just saw the need and did something about it. Very much appreciate the help. They also respond very very quickly. They have so many nice features that give me a leg up on the competition and it will help to further grow my business. You will be very happy you added Vitals to your store. Way to go Vitals and Thanks so much.

Sasha's Pet Lovers Place
United States
Almost 2 years using the app
Edited August 3, 2020

Is doing everything I'd hoped and more. The product bundling is very slick and it has replaced about 4 other apps, two of them paid ones.

What is even better is the support team have been amazing when I've been unsure of things or run into a difficulty with how it's integrated with my theme. Even just to ask when I was unsure how their app would integrate with other things. They are also super open to suggestions of improvements and have already added some awesome new features since I started using it only a month ago. Would totally recommend to anybody.

KASIE's Room
Australia
Almost 2 years using the app
June 16, 2022

Vitals is a MUST-HAVE APP for your Shopify store. It has every single tool you need. I was able to do a lot of what Vitals offers using many other plugins that ended up costing much more and not as good. On top of the great tool, I had a customer service question, and not only did they get back to me lightning fast Magaly fixed my problem right away. Great product with Great customer service equals success.

RealCoolStickers.com
United States
Almost 2 years using the app