Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its user-friendly interface, seamless installation, and over 40 features designed to enhance online store functionality. Many have reported increased average order values and a broader international customer base. Despite its multitude of features, the app is praised for not affecting page load times. The customer service is commended for quick and knowledgeable responses. Merchants appreciate the robust marketing and sales tools, including dynamic product recommendations and smart upsells, which have noticeably increased revenue. The built-in analytics dashboard allows for real-time monitoring of marketing strategies. The app is cost-efficient, providing multiple features in one place, saving merchants from outsourcing individual pieces. The 'Visitor Replays' feature provides valuable insights for site optimization.

July 23, 2023

Amazing app and customer support. I've had some trouble integrating the trust seals and badges app, and support agent Magaly immediately assisted me in setting it up. Thank you!

TouchLife.lt
Lithuania
21 days using the app
May 17, 2023

fantastic app as well as the support, is super fast to answer with good collaborators and super capeble to understand the issues by the customers

Fresh Juice
Italy
About 1 month using the app
October 14, 2023

C'est la première fois que je contacte Vitals pour un problème technique et c'est incroyable, problème résolu en deux minutes. Bravo à votre équipe. Vraiment professionnel. Un vrai plaisir d'échanger avec vous.
merci beaucoup

L'île aux jouets
Canada
3 months using the app
September 2, 2023

Fantastic customer service and a fantastic app! This is essential to all of my stores.

Eclipse Auto
United States
About 1 month using the app
September 27, 2023

support works great!

Wonder Gift
Poland
8 months using the app
August 7, 2023

Fast and accurate, excellent service, I am very satisfied.I got the answer in a second, they helped me, all the recommendations.

Aqua Harmony
Serbia
About 1 month using the app
May 3, 2023

Good and quik help, thank you so much for helpen me out this fast.

My answers are all aswerd quikly

Buy Plaza
Netherlands
About 2 months using the app
September 20, 2023

Team was great - resopned slowish (few mins) but did the job

GlossGlory
United Kingdom
27 days using the app
July 12, 2023

I recently began using Vitals and it is awesome! The staff is so helpful and quick at responding to requests. I have a few tweaks and requests and John Seth was so patient and willing to help. Awesome app to have! Highly recommend.

SwagglyLife Home & Fashion
United States
29 days using the app
November 21, 2023

great

Sol Optics Company
United States
About 1 month using the app