Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its user-friendly interface, seamless installation, and over 40 features designed to enhance online store functionality. Many have reported increased average order values and a broader international customer base. Despite its multitude of features, the app is praised for not affecting page load times. The customer service is commended for quick and knowledgeable responses. Merchants appreciate the robust marketing and sales tools, including dynamic product recommendations and smart upsells, which have noticeably increased revenue. The built-in analytics dashboard allows for real-time monitoring of marketing strategies. The app is cost-efficient, providing multiple features in one place, saving merchants from outsourcing individual pieces. The 'Visitor Replays' feature provides valuable insights for site optimization.

June 22, 2023

We genuinely adore vitals. The platform is user-friendly and remarkably impactful in enhancing a website's overall impression. The support team is highly efficient and responsive. We wholeheartedly recommend it.

theOTIUM.co

the OTIUM
Canada
About 2 months using the app
January 12, 2024

buenisimo

ZAPATERIA TRUJILLO
Peru
About 16 hours using the app
May 6, 2023

Fast and reliable support every time I needed.

APE'S HUT
Romania
3 months using the app
September 29, 2023

Very nice support, fast!

CarNap
Sweden
About 1 month using the app
December 11, 2023

nickel

Woofwash
France
About 1 month using the app
May 29, 2023

I´m surprised of the efficiency and speed of the support time. Jed is great at that! Really happy with the service.

ALMA Marca
Spain
2 months using the app
July 6, 2023

Great APP! With amazing service. I needed help with importing reviews and their team did everything. Buy bien

Fjällbris
Sweden
18 days using the app
September 4, 2023

best customer service ever. love it.

Germany
United States
3 months using the app
May 14, 2023

Support is quick and helpful and there are so many features. Great value for price! Totally recommend it.

Looney Feet
Israel
15 days using the app
May 31, 2023

Vitals app by Shopify is a game-changer! John Seth S. from customer support provided exceptional assistance. Highly recommend!

noliro
United States
About 1 month using the app