Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its user-friendly interface, seamless installation, and over 40 features designed to enhance online store functionality. Many have reported increased average order values and a broader international customer base. Despite its multitude of features, the app is praised for not affecting page load times. The customer service is commended for quick and knowledgeable responses. Merchants appreciate the robust marketing and sales tools, including dynamic product recommendations and smart upsells, which have noticeably increased revenue. The built-in analytics dashboard allows for real-time monitoring of marketing strategies. The app is cost-efficient, providing multiple features in one place, saving merchants from outsourcing individual pieces. The 'Visitor Replays' feature provides valuable insights for site optimization.

February 22, 2024

Magaly and John were a great support, they helped me with everything very fast and very good, highly recommend!!!

likoqa
Belgium
18 days using the app
March 5, 2024

Vitals is a must have for anyone looking to build a store through shopify. It is an absolute powerhouse and has an excellent support team.

Amarrosa
United States
5 days using the app
March 14, 2024

Zeus was the best employee. He has helped me a lot

Lorabag
Germany
About 2 months using the app
February 14, 2024

thank you..
fast, straight to the point...

Theodoria
Saudi Arabia
2 months using the app
March 12, 2024

John Seth, Magalia, & Zeus, have all been great. I'm new to Shopify and there support has been amazing!

SAKOLL
United States
11 days using the app
January 20, 2024

The application is truly exceptional, earning a perfect 10/10 rating. Its remarkable functionality, encompassing 40 apps within a single interface, not only enhances efficiency but also proves to be a cost-effective solution. Furthermore, the customer service provided is outstanding—quick, supportive, and truly impressive.

CraftMyLove
Italy
About 2 months using the app
January 8, 2024

The customer service on Vitals is exceptional. Being in the ecommerce space, I have to constantly deal with customer service headaches, so vitals is a bit of fresh air. I've had them on each and every one of my stores for about a year. I have the shrine theme, so I don't require many Shopify apps, but the customer replays, and reviews apps are super helpful.

Ideasable
United States
3 months using the app
April 12, 2024

Easy to use, is great having a bunch of apps in one app at an affordable price. So far everything's working great and the support team are awesome, they fixed my requests within minutes.

Fidget Kids NZ
New Zealand
1 day using the app
April 9, 2024

John Paul B. was amazing! So helpful! Love the app and love the customer service

NEBULA
United States
About 1 month using the app
January 23, 2024

I was having some issues with placement of app on my store and a team member reached out incredibly fast and fixed all my issues. A++

The Bizaar Bazaar
United States
7 months using the app