Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to boost average order values and expand international customer reach without impacting page load times. Key features include product reviews, upsell and cross-sell options, a currency converter, and a 'Visitor Replays' tool. The app also offers a smooth checkout process and personalized product recommendations, contributing to lower cart abandonment rates. Many appreciate the quick and effective customer service. The all-in-one functionality of the app is seen as a major advantage, saving merchants from installing multiple apps.

May 10, 2023

Great customer support!
Readily gave solutions and implemented the changes.

DailyObjects International
France
2 months using the app
August 10, 2023

The vitals team were very helpful and quick to respond. I needed help changing an app to match my stores theme and they helped me within minutes.

SofaShield
United States
About 13 hours using the app
November 28, 2023

ok

Dyson smart devices
Vietnam
14 days using the app
November 13, 2023

Parfaite elle automatise tout

La Patisserie de Rêve
France
4 months using the app
December 5, 2023

TOP

Creative Lyne
Portugal
4 days using the app
July 15, 2023

great app and staff, thank a lot to Juan N. for helping out.
very fast service recomend for everyone

Firay
Belgium
3 days using the app
August 11, 2023

The vital's app help greatly with upsells and provides a great insight into customer behaviour.

Amazing staff and great customer service experience, when I had a problem they were able to jump on it fast and provide me with a solution. Special thanks customer service staff to Jed

SmileKit
Canada
About 3 hours using the app
May 22, 2023

quick service thanks for the help

Kiolix
United States
About 1 month using the app
November 23, 2023

muy eficiente y completa

Poki The Cat
United States
21 days using the app
October 5, 2023

Brilliant chat support - very helpful and great turnaround time

NOGATTI Store
United Kingdom
1 day using the app