Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its user-friendly interface, seamless installation, and over 40 features designed to enhance online store functionality. Many have reported increased average order values and a broader international customer base. Despite its multitude of features, the app is praised for not affecting page load times. The customer service is commended for quick and knowledgeable responses. Merchants appreciate the robust marketing and sales tools, including dynamic product recommendations and smart upsells, which have noticeably increased revenue. The built-in analytics dashboard allows for real-time monitoring of marketing strategies. The app is cost-efficient, providing multiple features in one place, saving merchants from outsourcing individual pieces. The 'Visitor Replays' feature provides valuable insights for site optimization.

February 13, 2020

I wished I had found this app earlier, VITALS is an amazing app combining 40apps in one, saving you money without reducing your website speed. One of the great reasons why I recommend it is fantastic service from VITALS' support team, they are very knowledgeable and always willing to go extra mile helping you, as most people are not tech geek, VITALS support team are very patient explaining how technical aspect works and keen to resolve all your concerns. Very satisfied customer.

Smiley Giant
United Kingdom
Over 3 years using the app
Vitals replied February 14, 2020

We will make sure that we'll keep the same level of kindness. Thank you very much.

March 6, 2020

Fantastic app, and the customer support is excellent. Replies are always super prompt and they always manage to help me solve whatever issues I have.

YURICA
Singapore
Over 3 years using the app
Vitals replied March 6, 2020

We are really grateful for your review and we promise we'll continue improving VITALS! Thank you!

April 7, 2022

L'assistance technique est trés active. Plusieurs fonctionnalités dans une seule application. C'est vraiment top. Merci à Shiela Ann P

Joyaux des Chefs
United Kingdom
Over 3 years using the app
January 17, 2021

It does everything we need and more. The price is exceptional, and it means we don't have 15 different apps all slowing the page down with endless unnecessary features.
The support has been excellent - Costin replied almost instantly to my questions about moving over from another app. Cannot recommend this enough!

Gardening for Kids
United Kingdom
Over 3 years using the app
February 27, 2020

This app is easy to use & works seamlessly with my site. Whenever I do encounter issues, customer service is always quick to respond and will work with me until the problem is resolved. I couldn't be happier & wouldn't hesitate to recommend this app.

Sew Many Prims
United States
Over 3 years using the app
Vitals replied February 28, 2020

Thanks for this awesome review! We are glad to hear that you find VITALS easy to use.

August 23, 2020

Unbelievable app, it combines so many essential upsell/conversion apps into one. Would recommend for any ecom store! Also the app support is by far the best I have ever experienced, they reply instantly and fix the problem for you. No long guides to read, just instant fixes!

Dr. Ed CBD
United Kingdom
Over 3 years using the app
March 5, 2020

Speed is essential and priceless for an ecom site. This ap allows you to do so many things and keep a decent loading time! Highly reccomend, makes your money back and then some with bundles and trust while still allowing your site to load quickly.

Comfy Era
United States
Over 3 years using the app
Vitals replied March 6, 2020

When we first started developing VITALS, the loading speed was our number #1 priority. We are so happy we were able to achieve our goal. Thank you! :)

May 11, 2022

Timely customer service help, I have been using this plugin for a long time and it is worth recommending.

Dragonhawktattoos
Hong Kong SAR
Over 3 years using the app
March 4, 2021

Awesome support! These guys were able to recover all my reviews that are very much important to me.

WeKeinDoIt
Philippines
Over 3 years using the app
March 1, 2021

so far I am very satisfied with what vitals has been providing my ecomm shop. Be it the apps or the customer service support. The app is not perfect but they are constantly improving. When there is an error they rectify it at the soonest. Awesome!

Glatt Skin
Singapore
Over 3 years using the app