Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its user-friendly interface, seamless installation, and over 40 features designed to enhance online store functionality. Many have reported increased average order values and a broader international customer base. Despite its multitude of features, the app is praised for not affecting page load times. The customer service is commended for quick and knowledgeable responses. Merchants appreciate the robust marketing and sales tools, including dynamic product recommendations and smart upsells, which have noticeably increased revenue. The built-in analytics dashboard allows for real-time monitoring of marketing strategies. The app is cost-efficient, providing multiple features in one place, saving merchants from outsourcing individual pieces. The 'Visitor Replays' feature provides valuable insights for site optimization.

June 23, 2021

The vitals app is great, it has all the functions that you need to run a store. The support is amazing. Whenever Ive had issues, the team has always been there to address and help any issues. Dont hesitate to use, it seriously the best app.

Pawfect Palz
Australia
About 3 years using the app
December 4, 2020

Excelentísima App, en dos dias el 70% de nuestras ventas son referidas por Vitals. servicio de atención al cliente de 10.

Ônne Swimwear
Spain
About 3 years using the app
June 27, 2021

Awesome app with amazing features and most importantly their customer service via live chat. keep it up VITALS team !

Pegor Jewelry
Lebanon
About 3 years using the app
September 14, 2020

Incredible customer service!! Every time I have had an issue they were so quick to respond and go above and beyond with help.

Wayfaren
United States
About 3 years using the app
Edited July 14, 2023

Fastest response I've received on an app so far and Jed helped me figure out what was the issue. Very nice staff too! Recommend 10/10

kenyuniverse
United Kingdom
About 3 years using the app
September 8, 2022

App is brilliant and so useful. Been using it for a while and its a real game-changer for my online store. The service is outstanding and the team is always helpful. Recommend highly!

4aPet
South Africa
About 3 years using the app
November 1, 2021

Very helpful app! It has increased our sales and given people more of a reason to buy, as well as allowing us to display user-submitted photos!

365 curb appeal
Canada
About 3 years using the app
July 22, 2020

I'm super happy that I found Vitals. It replaces a lot of apps I was using. The customer service is excellent. I can recommend vitals for anyone starting with their shop or looking to optimize their costs.

Sucunatura
Spain
About 3 years using the app
April 12, 2020

Excellent customer support! Whenever i need help adding a new option they are always there. Vitals app is the BEST! thanks guys!

I Am Naturelle
Canada
About 3 years using the app
December 29, 2022

Great app all in one and great support from John Seth who was prompt with a small issue I had and fixed thank you.

Merchandize.ca
Canada
About 3 years using the app