Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to boost average order values and expand international customer reach without impacting page load times. Key features include product reviews, upsell and cross-sell options, a currency converter, and a 'Visitor Replays' tool. The app also offers a smooth checkout process and personalized product recommendations, contributing to lower cart abandonment rates. Many appreciate the quick and effective customer service. The all-in-one functionality of the app is seen as a major advantage, saving merchants from installing multiple apps.

November 10, 2020

Excellent Apps! and outstanding customer services. This apps included multiple solutions all in one.

OsixStore
United States
Over 3 years using the app
May 21, 2021

This app is ridiculous. I was very, exceptionally sceptical about it because it says it can do so much and at such a small price tag. I enjoyed the fact that from the trial stage you literally had full access to everything, so no features are limited in the free period. I went through all sections one by one and started to get a feel for it. It asks you to deactivate certain processes on your store for certain aspects to function better (nothing sinister, just "buy now" buttons and other cta's similar) - but they always give you the logic as to why it's beneficial to do it. Now to functionality: I though FOR SURE that something offering this much functionality, that something, somewhere would lag or interfere with the shop process. There is no way you can have this many features and not have something go wrong. But nothing... nothing has gone wrong... everything works...! EVERYTHING WORKS. Their support has been amazing as well - I asked some questions about product bundles and they answered me within 10 minutes and sent me over all the videos I'd need to get it done. And guess what? IT WORKED. For those of you reading this thinking "Why is this dude so hyped about this?" to you, my friends, I say that you have not been down the Shopify app store rabbit hole. And good luck to you. Because 10 years, 10 friggin years I've been working with Shopify, and there is not a single app out there that does what any of the 40 that Vital does, better. So the fact they do this many apps, for this price tag - is absolutely ridiculous. So yeah, would recommend.

Vapez.Club
United Kingdom
Over 3 years using the app
January 8, 2021

Vitals offers many useful apps under the same roof which is very handy. I am using a dozen of those apps mainly to improve the customer experience on the site.
And their customer service is very fast, friendly and efficient. Definitively recommend using Vitals.

SHOO-FOO, Eco Home Linens
Canada
Over 3 years using the app
November 7, 2020

It is a great app, it loads super fast and customer support is super responsive, the fixed any upgrade I wanted to make super quick!

Crovable
United States
Over 3 years using the app
July 7, 2021

I love this app! Full of excellent feautures and the support team is incredible, Every time I have problems, they can solve everything quickly

Herbastore24
Italy
Over 3 years using the app
Edited January 15, 2024

I've had the pleasure of working with Miriam and Gary from Vitasl team They helped me on customizing my Shopify store, and once again, this team delivered outstanding results. Vital's consistency in providing top-notch service, attention to detail, and quick turnaround make it my go-to Shopify App.

Moon Dance Charms
Netherlands
Over 3 years using the app
December 9, 2020

Customerservice through chat was immediate and superfriendly . The requested changes were made lightning fast. Very happy with the results!

Rainbowwingz
Netherlands
About 3 years using the app
March 3, 2021

Incredibly fast response times and very helpful customer service. I contacted them to help me update the layout of my product reviews and they were very helpful.

Melliflus
United States
About 3 years using the app
August 12, 2021

I love this app - you can do so many things with it. Their customer support is awesome as well. They respond right away and fix any issues or concerns asap!!

Bon Bella Boutique | Women's Style Clothing
United States
About 3 years using the app
August 27, 2019

Vitals is by far the most valuable app in the app store :) we've used it for about 1 year for currency conversion (integrated seamlessly with Shopify multicurrency), GDPR, upsells, reviews...
This should be the first go-to app before installing anything else.

Support is outstanding too, responsive and always deliver. Thanks guys, keep up the great work

FreshForPandas
United Kingdom
About 3 years using the app