Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to boost average order values and expand international customer reach without impacting page load times. Key features include product reviews, upsell and cross-sell options, a currency converter, and a 'Visitor Replays' tool. The app also offers a smooth checkout process and personalized product recommendations, contributing to lower cart abandonment rates. Many appreciate the quick and effective customer service. The all-in-one functionality of the app is seen as a major advantage, saving merchants from installing multiple apps.

June 16, 2021

Great service and fantastic customer support! Very quick to reply and nice to deal with. Can very much recommend.

TAPSTER
Sweden
Almost 3 years using the app
November 20, 2020

I have only one question, how can I give 6 starts!? Because 5 is not enough! Great app, or rather huge bulk of awesome apps for low price, and outstanding customer service. OUTSTANDING!

Semilac Shop
United Kingdom
Almost 3 years using the app
Edited October 16, 2020

We have always received excellent customer service and fast response to our questions. The conversion rate has been improved since we use it. Great app!

Harmonica
Canada
Almost 3 years using the app
October 3, 2022

I had this app for ages and it's been amazing! The customer service is top-notch! John Seth was helping me and he was fantastic! Honestly, the value Vitals give to our website is out of the world!

The Fone Store
Canada
Almost 3 years using the app
August 23, 2020

Amazing App... amazing people! The service is lightning fast and they just get sh*t done! We had trouble with their app for about 10 seconds. They replied via email within minutes and repaired the glitch. Well done Vitals!

Pinch Skin Care
Canada
Almost 3 years using the app
June 16, 2021

I really like this plugin. It has almost all functions, and it does a great job. The customer service is also great. recommend.

VooChoice
China
Almost 3 years using the app
April 8, 2020

Vitals is an absolute must-have app for anyone that has a Shopify store. It gave us a direct boost in revenue as soon as we installed it.
I totally recommend it!

Kosmos Kids
Romania
Almost 3 years using the app
Vitals replied May 8, 2020

Thanks for you for review! We do not want things to be hard and complicated. We want you to be the most successful while running your business.

April 14, 2021

I want to say that this team of developers has helped me out so so much when I have been in a jam. Costin C. is one of the developers that went beyond the duties of his job. If your going to go with a team of developers and need support. Get this app. You will not be sorry Thanks again

Jevanna
United States
Almost 3 years using the app
October 23, 2020

This App is so far ahead of the Game!! I dont even want to mention the amount of great Features they offer, but to express my joy with this app. Customer Service is on point, short respond time there for you to help 24/7. One thing that also really stands out is the Dialog between Developers and Users. They always come up with new Features and Adjustments, it has just been a real pleasure for me and my company to work with Vitals as an Partner. Thanks a lot , and greetings to Costin ;)

IceTruck Jewelry
Germany
Almost 3 years using the app
March 19, 2021

Very good app, covers everything you need and good customer service. Has helped me grow my web page, thank you

BEAUTGENICS
United Kingdom
Almost 3 years using the app