Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to boost average order values and expand international customer reach without impacting page load times. Key features include product reviews, upsell and cross-sell options, a currency converter, and a 'Visitor Replays' tool. The app also offers a smooth checkout process and personalized product recommendations, contributing to lower cart abandonment rates. Many appreciate the quick and effective customer service. The all-in-one functionality of the app is seen as a major advantage, saving merchants from installing multiple apps.

November 25, 2020

Been using Vitals for a while now. It’s always been great! Until I spoke to Filip in customer support. Now it’s totally awesome and easily the best app and customer service I have on any of the stores. Awesome, thanks

I Need One Of Those Now
United Kingdom
Almost 3 years using the app
Edited January 5, 2021

Love the facts that it integrates lots of features into one compact app instead of having too many apps. Thank you so much and also looking forward to more valuable and useful integrations!!! We have used pop up s to collect emails to currency converters to product bundles to name a few. Some integrations recommended are options to add a note with the giftwrap ( with a few options) xx

Pookipoiga
Australia
Almost 3 years using the app
September 19, 2019

We use this app for multiple purposes, and it runs fantastic. The UX is great, it's easy to use, doesn't interfere with anything else and best of all the support is first class. The team have helped us with bits and pieces and are so helpful and responsive. Must have!

Charli and Kate
Australia
Almost 3 years using the app
July 12, 2020

Customer service is fast and awesome!!! Love this app and how much stuff it does!! Thanks guys!!!!

ReRide Consignment
United States
Almost 3 years using the app
August 30, 2020

I just wanted to congratulate the Vitals team for producing such an excellent and feature-rich app-endium of tremendous tools to make your site rock. Due to the tightly integrated single-code base, all apps are modular, so no wasted or repetative code. Vitals new "Replay" feature allows you to look over the shoulder of a previous session and view their exact activity... very handy if you're getting alot of abandoned carts and it's caused by a 404 or worse. I would urge every Shopify merchant to take a look and swap out your inneffective random apps and invest in Vitals. One other huge benefit is the amazing support, and I mean that seriously, as not only are they 24/7, but the only times I've had cause to contact them, was due to issues not related to Vitals... they managed to identify what the issue was and point me in the right direction. Thank you Costin for the latest gem. You guys are awsome and deserve the great success you're clearly having... onwards and upwards. Andy @ CloudShimmer (www.bohovibes.earth)

Boho Vibes Earth
United Kingdom
Almost 3 years using the app
June 6, 2019

OMG. I hate myself for only knowing about this app just days after paying 1 year for McAfee Secure and other funny apps. This is arguably the best app on Shopify. There is no room for 10 stars uh

PoacherOnline
Canada
Almost 3 years using the app
May 22, 2021

A perfect app for Shopify. Highly recommended. It help us in managing various activities from same dashboard.

Inner Sense
India
Almost 3 years using the app
June 23, 2022

Vitals is perfect to make your store look more premium. The team in the background is always there for you. If you get stuck somewhere, they are always happy to help.

quickbox24
Switzerland
Almost 3 years using the app
July 15, 2021

The vitals app has helped me have more functions without having a ton of apps slowing me down. Great customer service, that will hop in and help. Awesome app

Exoticathletica
Australia
Almost 3 years using the app
May 31, 2021

I reached out as I needed some assistance and Costin helped and immediately solved the situation. Every time I've needed help, the vitals team has always assisted very quickly. The customer support is amazing and I love the app also!

Rico Cabelo
United Kingdom
Almost 3 years using the app