Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its comprehensive suite of over 40 features, including product reviews, upselling, cross-selling, and currency conversion. It's praised for its user-friendly interface, quick page load times, and its ability to increase average order value and expand international customer reach. The customer service is noted for its promptness and helpfulness. The app also offers a built-in analytics dashboard and a seamless installation process. Merchants find the Visitor replays feature particularly useful for enhancing user experience.

Edited October 21, 2020

This app has really stepped up my Shopify store. It has given it that extra sense of urgency to get customers excited to shop. I could feel it working on myself after adding the apps. Lol. Customer service with this app is responsive and effective. Jed explained and troubleshot some of the issues that I had perfectly. Thanks!

Still Wild
United States
Over 2 years using the app
March 16, 2020

Highly recommend, incredible customer service team. They reply within 5 minutes and solved every problem I had.

Explorer Lighter Pro™
Belgium
Over 2 years using the app
Vitals replied March 18, 2020

Thank you so much. We are also in the process of providing 24/7 support, so stay tuned!

April 25, 2019

I use more than half the apps within Vitals! It has almost everything within one app! The support team is amazing and is always helpful! Can't wait to see what else will be added to Vitals to help our business grow more!

fishfulthinkin.net
Canada
Over 2 years using the app
September 3, 2021

The Vitals App has fast response to questions with very good customer service with anything you need help with.

The Comfy Closet
United States
Over 2 years using the app
February 10, 2021

Excellent app, it will save you a lot on the monthly fees. Everything is well implemented, from product reviews to upsells. The support is excellent, they answer quickly and are very knowledgeable ! They also keep adding features. I really recommend this app!

ShakBuy
Canada
Over 2 years using the app
Edited September 16, 2021

This App is simply incredible. I was looking around for various features like free shipping bar & product reviews and initially thought I needed to buy them individually. To get all those features (and so many more!) in one App makes the set up of these add-ons so efficient and cost effective. To top if off, the 24x7 customer support team really sets this App apart from any other. They are on hand to help with customisations and fine tuning. They really know their stuff! Their responsiveness and level of expertise goes above and beyond. Thanks guys!

Blue Edition
Australia
Over 2 years using the app
January 30, 2020

Outstanding app. So many fab features for a good price. Very easy to use. Only used for a couple of hours and already seeing lots of benefits.

Caroline Ashwood
United Kingdom
Over 2 years using the app
Vitals replied February 3, 2020

We are really glad to hear that you find VITALS easy to use. Thank you!

Edited November 24, 2021

Fariza.A
j'utilise cette application et je suis vraiment satisfaite de son contenu.le support d'aide disponible donne des solution a tout problème et pour rapidité de réponse. (merci a Jed De la Torre et Reymond Raymundo qui mon assister )

rangerzen
Canada
Over 2 years using the app
November 1, 2021

Muy buena, cumple con todo lo que dice y es súper funcional. Muy recomendada. La relación calidad/precio es muy buena.

UniformMx
Mexico
Over 2 years using the app
November 3, 2022

It worked well for when we needed it. No complaints. We liked and used the majority of the features. Would recommend it!

Leche
United States
Over 2 years using the app