Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to boost average order values and expand international customer reach without impacting page load times. Key features include product reviews, upsell and cross-sell options, a currency converter, and a 'Visitor Replays' tool. The app also offers a smooth checkout process and personalized product recommendations, contributing to lower cart abandonment rates. Many appreciate the quick and effective customer service. The all-in-one functionality of the app is seen as a major advantage, saving merchants from installing multiple apps.

January 11, 2021

The Vitals app is indeed vital for every store. It has all the apps you need to have an amazing start to your store. The support team is amazing and make sure they deliver well and keep their customers happy. So glad I became a customer!

Sculplex
Singapore
About 2 years using the app
December 15, 2020

So many apps in one, Vitals is amazing, I love it! It saves time, really easy to use, a lot of options for any kind of store and the customer support is the best, they are really helpful, real humans behind, no chatbots, they have helped me to customize the apps and where really fast on doing it.

The X Laser Files
Mexico
About 2 years using the app
April 12, 2022

Excelente. Buena atención al cliente, responden rápido y resuelven tus dudas.
Le faltan opciones para poder personalizar las cosas pero cualquier cosa solo les mandas mensaje y ellos te lo arreglan.

Sapiens Child
Canada
About 2 years using the app
June 4, 2021

This app is insane, I wish I heard about this app earlier. Excellent support too, thank you! I am very impressed

Star Kingdom
United Kingdom
About 2 years using the app
November 7, 2018

Literally one of my favorite apps ever. Adds most of the additional functionality you could ever need on your store for an insanely good price. It's a must have on any store I open

Camping Life
Canada
About 2 years using the app
May 26, 2021

Great app, great customer support, easy to use, and it's essential app to explode the profitability and earn more.

RADOU Toys
United Kingdom
About 2 years using the app
May 24, 2020

Vitals apps help me improve user experience. Every time I have a problem they help me solve it very quickly. The customer service is great. Keep up the great work.

Surprify™
Japan
About 2 years using the app
December 8, 2022

The best app ever and the support is wonderful!

Thanks for everything, I will recommend you guys for everyone

TeckLock
Brazil
About 2 years using the app
February 24, 2021

This app is amazing and by far the best value on Shopify. I will not use all of the apps available especially the product reviews since it can't integrate with my loyalty app, speaking of which I wish they had, but still, it's great and you cannot beat the customer service. There is a reason why there are so many positive reviews. I look forward to using this app to grow my store!

E3 Consulting
United States
About 2 years using the app
October 14, 2020

You got everything you need here! Pretty much more perfect if your store is not using a Page/Theme Builder. They have the nicest awesome customer support and they resolve my problems in a jiff - I had issues with the discount codes, and 2 minutes it was solved, including the conversion part. Definitely recommend 5 stars!

Delicate Diamond
United States
About 2 years using the app