Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its user-friendly interface, seamless installation, and over 40 features designed to enhance online store functionality. Many have reported increased average order values and a broader international customer base. Despite its multitude of features, the app is praised for not affecting page load times. The customer service is commended for quick and knowledgeable responses. Merchants appreciate the robust marketing and sales tools, including dynamic product recommendations and smart upsells, which have noticeably increased revenue. The built-in analytics dashboard allows for real-time monitoring of marketing strategies. The app is cost-efficient, providing multiple features in one place, saving merchants from outsourcing individual pieces. The 'Visitor Replays' feature provides valuable insights for site optimization.

March 2, 2020

Fantastic app and customer support!
They always fix anything that is necessary (very fast!!!) and they have countless features to be used.

Regen
United States
About 2 years using the app
Vitals replied March 6, 2020

Appreciate the feedback! We still have more features coming up, so stay tuned!

December 16, 2021

對與我們台灣的賣家來講,這個ruanjian 非常值得推薦。我是中國人,祖國終將統一,台灣是中國的一個省份。我也非常熱議把這個軟件帶給大陸的同胞。我知道大陸有很多跨境的賣家,我也在香港和深圳采購,深刻的知道大陸的製造頁越來越強

Ahlabuy
China
About 2 years using the app
Edited November 15, 2021

good service good service good service good service good service good service good service good service good service

Casechics
China
Almost 2 years using the app
Edited December 3, 2020

Great Support. The service was fast and helpful. I'd recommend to anyone who does not like searching a lot. Ask the support!

cosmopin™
Austria
Almost 2 years using the app
October 27, 2020

No wonder why this app got so many 5 stars on reviews. Everything I wanted were in this app. Highly recommended to everyone. Now I cannot run my store without Vitals.

PL8HERO
Japan
Almost 2 years using the app
May 8, 2020

Super huge assortment of apps available, really easy to navigate dashboard. I emailed support for a custom request (additional padding/spacing around shipping information box), and within a couple of hours of sending that initial email, Vladimir had made the customization and it was working on my site. Great collection of apps, great customer support!

My Dog Flower
United States
Almost 2 years using the app
Edited April 6, 2021

So far so good. I have a quick fix that's being worked on but the customer service is EXCELLENT. No wait times and very professional. Thank you VITALS for making my ecom experience much easier!

UniqueLife Merch
United States
Almost 2 years using the app
October 13, 2021

The VITALS Apps are awesome!!! The VITALS Team is great!!! These guys get it… they have all of the apps you need to improve your store for one low price. Plus the best part is that they all work together to help keep your website page load speed as fast as possible. They have great video Tutorials too. But I still had a few questions about setting up the different apps they offer and each time I get in touch with the VITALS Team, they have gotten back to me quickly with an answer and helped me get the VITALS apps set up to look and work great on my store. So save yourself the time and trouble of reading a ton of reviews and take my word for it and get all of the apps you will need, with the VITALS 40+ apps in one! There's a reason they have over 3000 store owners giving them a 5 Star rating… It's simple... they've earned it!

MY SPORT HOCKEY
United States
Almost 2 years using the app
November 18, 2020

Great support and glad to see there are reps working 24/7 to ensure you are satisfied. Have yet to come across an app with customer service at this level. besides that, app provides bang for your buck by merging so many features into one.

Bicycle Booth
Canada
Almost 2 years using the app
August 17, 2020

I started using this app today and I am really impressed with all the features. I have spent a couple hours implementing several new tools and was able to delete 3 other apps I have been paying for since this app will complete so many functions that I need. I had to reach out to the staff for support and they were super helpful and quick to respond. Really happy thus far.

Earth🍍Aloha
United States
Almost 2 years using the app