Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its user-friendly interface, seamless installation, and over 40 features designed to enhance online store functionality. Many have reported increased average order values and a broader international customer base. Despite its multitude of features, the app is praised for not affecting page load times. The customer service is commended for quick and knowledgeable responses. Merchants appreciate the robust marketing and sales tools, including dynamic product recommendations and smart upsells, which have noticeably increased revenue. The built-in analytics dashboard allows for real-time monitoring of marketing strategies. The app is cost-efficient, providing multiple features in one place, saving merchants from outsourcing individual pieces. The 'Visitor Replays' feature provides valuable insights for site optimization.

November 20, 2019

Incredible Value for the price - not 100% customizable but you can suggest features AND they listen. They have a fully visible Roadmap on trello. 100% pro Devs. Support is A+ (Responded within in hours)

Nobelpfoten
Germany
Almost 2 years using the app
Vitals replied November 28, 2019

We always listen to the suggestions we get. This is the way we made VITALS this great. Thank you so much for this wonderful review!

April 26, 2022

Amazing app, avoids us having to use a whole a bunch of different apps. Team was super helpful with modifications to make everything look very on brand. Highly recommended

artiplanto.eu
Germany
Almost 2 years using the app
April 18, 2021

I have contacted them several times for setting problems that I could not solve alone, by contacting them through the chat they have always been extremely responsive and have always brought me a quick solution. I am very satisfied with vitals knowing that all the features they offer are really great. Thanks for their professionalism

Ustensile pratique
France
Almost 2 years using the app
February 28, 2022

Great! Great! Great! Great! Great! Great! Great! Great! Great! Great! Great! Great! Great! Great! Great! Great! Great! Great!

Josefina Studio
China
Almost 2 years using the app
March 31, 2022

I don't normally pay "a lot" for apps but regarding Vitals it's definitely worth it. The variety of functions is amazing and if something stops working the support is quick to help.

hbound-design
Germany
Almost 2 years using the app
October 7, 2021

Wow, what a great application. It saves time and money, and it's very easy to use with all the tutorial videos in each section. They answer in seconds to emails and really give us time.
Congratulations to the whole team and I wish you many happy days.

NEWTON JOHN™
United States
Almost 2 years using the app
May 17, 2021

I've been using Vitals for at least 5 months. They really have Great support, many useful functions all in one place. Highly recommend it!

Be my cook
United Kingdom
Almost 2 years using the app
April 22, 2022

Top-notch app with top-notch support. Love these guys and the value they bring to my store. Would definitely install on all our stores

JusteELLE
United States
Almost 2 years using the app
August 31, 2020

I LIKE THE APP, WORKS GREAT. THE CUSTOMER SERVICE IS AMAZING, THEY ARE VERY FAST TO RESPOND FOR ANY REQUEST. I RECOMMENDED IT

KREYFISH
United States
Almost 2 years using the app
October 27, 2020

200% Good customer service!! Thanks Jed!!
The app is easy to use and install.
Really great app to use.

Ezejoy
Singapore
Almost 2 years using the app