Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to boost average order values and expand international customer reach without impacting page load times. Key features include product reviews, upsell and cross-sell options, a currency converter, and a 'Visitor Replays' tool. The app also offers a smooth checkout process and personalized product recommendations, contributing to lower cart abandonment rates. Many appreciate the quick and effective customer service. The all-in-one functionality of the app is seen as a major advantage, saving merchants from installing multiple apps.

January 2, 2024

Starting my online store journey was both exciting and a bit overwhelming. Thankfully, I found Vitals, and it's been a total game-changer for a newbie like me.

The support team deserves a special shoutout! They've been incredibly patient with my endless questions, guiding me through every feature and helping me make the most of this powerful app.

Minx
United States
About 2 months using the app
April 9, 2024

Thanks everybody for putting in the work, in turn you are saving me a ton of time and helping my store thrive.

HomelyTrends
United States
4 days using the app
January 22, 2024

I really like this app. So much stuff in one app and easy to use.
Also the support team is very friendly and helps quickly with any concern.

Pepe the Cat
Germany
26 days using the app
March 8, 2024

Fast and efficient customer service. Literally helped me solve my problems in minutes!

CHARISMIQ
Singapore
5 days using the app
January 5, 2024

amazing app. i had an issue once and i received very quick responses and they fixed my issue very quickly

Adneme
United States
4 months using the app
April 4, 2024

Perfekt app, easy to use, everything that I need it here.

KlarShop
United Kingdom
5 days using the app
January 7, 2024

the support is awesome very helpful and fast responding, the app has lots of features and they are not hard to use I give 5 stars

Glowing Picks
Netherlands
About 1 month using the app
February 25, 2024

Juan is the best. His kindness is contagious and a pleasant time with this customer support apart from the excellent app.

Hush Pauze
Ireland
26 days using the app
January 1, 2024

These people are awesome to deal with and their support aligns with Shopify. Cannot speak more highly of them. 100% for customer service! I have had many questions answered.

Trendy Valuables
Australia
About 1 month using the app
March 10, 2024

Crazy the amount you get for only $30/mo. But more than anything, their customer support is crazy fast. I got an immediate response on a Sunday night and they helped immediately.

VitaH2
United States
1 day using the app