Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to boost average order values and expand international customer reach without impacting page load times. Key features include product reviews, upsell and cross-sell options, a currency converter, and a 'Visitor Replays' tool. The app also offers a smooth checkout process and personalized product recommendations, contributing to lower cart abandonment rates. Many appreciate the quick and effective customer service. The all-in-one functionality of the app is seen as a major advantage, saving merchants from installing multiple apps.

December 1, 2021

I had a problem on my website (I thought), I went to ask for help in the chat and I was helped within 2 minutes. He immediately investigated and helped me a lot! The app also works really well! The service is really good!

Zenziza
Belgium
Over 1 year using the app
Edited January 14, 2022

Die App hat viele nutzliche Funktionen und ist quasie alles im Allem. Der Support antwortet auch sehr schnell und ist sehr kompetent. Ich kann die App nur jedem weiterempfehlen.

TheHolyHerb
Germany
Over 1 year using the app
April 6, 2022

This app is clutch for so many purposes. Definitely one of the 100% necessary apps out there! Also Michael from their support was helpful!

Cleopatra
United States
Over 1 year using the app
May 16, 2021

Had some special request for placing the volume discount.
Costin from support helped within seconds on a Sunday, efficient and friendy.
Thank you.

Floe
Germany
Over 1 year using the app
March 8, 2021

love this app and the support team has been fantastic and very helpful in fixing thing up in my store I have already deleted 8 apps out of my app store my store is starting to load faster you need to get this app easy to use I wish I had found this app when I first started it would have saved me thousands of dollars get it you will not regret it

Sensationally Fabulous
Australia
Over 1 year using the app
August 11, 2021

Amazing customer support (thanks Costin!) and all the Shopify apps you'd ever need! I have multiple Shopify stores and have Vitals installed on all of them :)

autogogo™
Denmark
Over 1 year using the app
Edited December 8, 2020

I really recommend you this app. The app contains more than 40 differents apps together, and continuosly they are adding new ones. So, you have all in one, not in separated apps. I want specially remark the GREATEST help desk that they have, they help you much more than you expect, going beyond what you expect, making custom requests for you. This give me a lot of trustable! Thank you

Love my Baby
Spain
Over 1 year using the app
June 5, 2020

Purchased this app off of a recommendation and I have not been disappointed. So much value in one app and the cutover service got above and beyond. I even had a small error with one of the description tabs and the Vitals team helped fully fix the problem with custom code for my website. Well worth the 5 stars.

Physique Brothers
United Kingdom
Over 1 year using the app
March 5, 2020

this apps is amazing, Customer help is incredible help, they are always there to help very quickly address your issue

Go Love Shoes
Canada
Over 1 year using the app
Vitals replied March 6, 2020

We're trying our best to help everyone in need! Thank you so much for choosing VITALS! :)

May 4, 2021

This app has been a game changer - deleted at least 5 other apps and saved over $100 per month by using just this app. Easy to configure and heaps of options to improve numerous areas of the site. Support crew are ridiculously helpful (Reymond you rock!), prompt in their action and response and go above and beyond to meet your needs. 10 stars if possible!! ⭐️

Addict Tackle
Australia
Over 1 year using the app