Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its user-friendly interface, seamless installation, and over 40 features designed to enhance online store functionality. Many have reported increased average order values and a broader international customer base. Despite its multitude of features, the app is praised for not affecting page load times. The customer service is commended for quick and knowledgeable responses. Merchants appreciate the robust marketing and sales tools, including dynamic product recommendations and smart upsells, which have noticeably increased revenue. The built-in analytics dashboard allows for real-time monitoring of marketing strategies. The app is cost-efficient, providing multiple features in one place, saving merchants from outsourcing individual pieces. The 'Visitor Replays' feature provides valuable insights for site optimization.

Edited November 11, 2021

This app has a lot of fantastic features. This is an amazing value. Easy 5 Stars from me. Also, the best support team I've ever seen. Very responsive and goes above and beyond with any of the issues you have. Highly recommend!!

NutriNoche
United States
Over 1 year using the app
March 4, 2021

they have amazing customer service and have a lot of tools really they have everything that your website needs

Custom Feet Insoles
United States
Over 1 year using the app
September 24, 2021

Geniale APP für viele Automationen und Möglichkeiten, TOP Empfehlung! Erstellen von TAB's, Upsell, Resell, Bewertungen...
Top Support.

PAWINCI
Switzerland
Over 1 year using the app
April 20, 2022

Great app, have gotten tonnes of value out of it & the support team is incredibly helpful, getting back to me within minutes of posting a query and fixing the issue I had.

Godmode
New Zealand
Over 1 year using the app
January 31, 2022

John Paul was the one who helped me today, and I was super happy with the service level. Sky high. Even my somewhat dumb questions are taken seriously, and without me feeling judged, at all. Excellent service, once again. Thanks VITALS team !

SMOOD skin
Sweden
Over 1 year using the app
February 14, 2022

Great customer service. An agent replied to my query within 5 minutes and was extremely helpful to resolve my issue.

Dog Savant
United States
Over 1 year using the app
July 27, 2022

Vitals has been fantastic! It's basically replaced the collection of smaller apps I was piling onto my store with faster, simpler, specialized functions within the one app interface. Customer support is super fast to reply and helpful with troubleshooting as well!

The Story Engine Deck
Canada
Over 1 year using the app
October 20, 2020

Very cool app and very, very good support. Filip is immediately available and always with a solution. Keep it up!

SpeckShopOnline
Italy
Over 1 year using the app
March 30, 2023

J'ai appelé le support en ligne de vital pour un probleme de configuration. J'ai eu le plaisir d'avoir l'aide de John Seth S. J'ai enormément apprécié son aide et je le félicite pour sa patience et sa démarche efficace pour m'aider a résoudre le probleme. J'ai vecu une excelent experience client . Merci John Seth S et Bravo!! a Vitals pour cet excelent support client.

FansDeReno
Canada
Over 1 year using the app
July 28, 2020

Excellent value for money. Supper awesome support. Quick customization in no time. Thank you so much!

intrinssif
France
Over 1 year using the app