Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its user-friendly interface, seamless installation, and over 40 features designed to enhance online store functionality. Many have reported increased average order values and a broader international customer base. Despite its multitude of features, the app is praised for not affecting page load times. The customer service is commended for quick and knowledgeable responses. Merchants appreciate the robust marketing and sales tools, including dynamic product recommendations and smart upsells, which have noticeably increased revenue. The built-in analytics dashboard allows for real-time monitoring of marketing strategies. The app is cost-efficient, providing multiple features in one place, saving merchants from outsourcing individual pieces. The 'Visitor Replays' feature provides valuable insights for site optimization.

January 25, 2021

This app is excellent! It contains many apps that are very useful and often better than specialized apps. Moreover the support is always available and stitches every problem extremely quickly. I recommend at 200%.

Juorge™ITA
Switzerland
About 1 year using the app
August 12, 2021

Really helpful and fast support, great information, excellent service, and awesome app! We have great experience using VITALS APP

Altaluce
Brazil
About 1 year using the app
July 10, 2022

Lots of really useful options here! No coding for the most part and for the marketer in us all, it gives you so many options - Upsell, recently viewed, bundles, etc. Also, their customer service is top notch! They will help you will anything that you are not sure how to do. Highly recommend!

Cross Roots Juice
United States
About 1 year using the app
November 24, 2021

One of the best apps available on Shopify. We are super satisfied with the offered tools, and the excellent support team!

Venetto Design
Luxembourg
About 1 year using the app
August 20, 2020

I just start to use today. It's great to have all in one, i like it.
The live chat support is quick and perfect.

Cat Slave Garden
Hong Kong SAR
About 1 year using the app
February 5, 2021

Just replaced 4 of our existing apps with Vitals... Covers everything we needed and what looks to be LOADS of other useful features and optimisations we can roll out over the next few week. Great support too, answered all my questions within minutes. Nice work guys.

Gayle Mansfield Designs
United Kingdom
About 1 year using the app
April 13, 2021

Great one app that includes all the important apps a Shopify store should have, and the support is top-notch.

ThriveRoyal
Israel
About 1 year using the app
April 4, 2020

I am very new to this whole Shopify experience so I decided to download this app to get a head start. It is very easy to use and so far, it has been great. Most of all, the Support team was extremely helpful and answered me within minutes. This is my best and favorite app yet!

Sizzlingproductsonline
United States
About 1 year using the app
Vitals replied May 4, 2020

We're genuinely flattered that you enjoy VITALS so much and that it is your favorite app! :)

April 30, 2021

I have been using this app for more than a year. Simply, it provides a solution to almost all needs for a successful store. Despite being a multifunction app each and every function works great. For sure this is impressive but the amazing here is the merchant service team stands behind this app. I had many questions lately and have been in contact with the team many times a day for the last two weeks. Most of my questions were replied to in less than an hour if not in minutes. Michael is a star with his technical knowledge and patience. Great app and an amazing team. Thank you and keep the good work up!!

Pan Continent Inc. - PrintOxe
Canada
About 1 year using the app
September 22, 2018

So far so good. So many features available that I can't use them all but that's fine. These guys add a ton of overall value.

Water Filters To Go
United States
About 1 year using the app