Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its user-friendly interface, seamless installation, and over 40 features designed to enhance online store functionality. Many have reported increased average order values and a broader international customer base. Despite its multitude of features, the app is praised for not affecting page load times. The customer service is commended for quick and knowledgeable responses. Merchants appreciate the robust marketing and sales tools, including dynamic product recommendations and smart upsells, which have noticeably increased revenue. The built-in analytics dashboard allows for real-time monitoring of marketing strategies. The app is cost-efficient, providing multiple features in one place, saving merchants from outsourcing individual pieces. The 'Visitor Replays' feature provides valuable insights for site optimization.

February 1, 2022

Customer support is amazing. They help with any issues you may have from coding to smaller issues and questions you may have and they go above and beyond!

CanaBee Baby
Canada
About 1 year using the app
June 18, 2022

Awesome customer service. Really worth it. Helped me immediately through chat sorted out CSS backend I needed both design-wise and more. Really happy

Foal Limited
New Zealand
About 1 year using the app
January 15, 2021

I used this app to opmtimize my store and it has so many features to use. and the customer service is really fast and very helpful. highly recommended

LitleBigStore
Australia
About 1 year using the app
August 30, 2021

The app is great!
It has tools for everything!
I was amazed by the veriaty off tools, which i was not expecting.
Even better is there support!
I had an indivual problem on my site, and my support Zeus Racoma is amazing! He helped me with everything and was really kind!
GREAT APP
GREAT TOOLS
GREAT PRICE
GREAT SUPPORT
I can definivly recommend it for every online shop!!

Uncle Rusty's | Naturreine Hundenahrung
Germany
About 1 year using the app
March 14, 2022

the app and the support is amazing you get an answer within a few minutes in the chat. There are so many ways to create offers in the store or discounts.

Paartikel
Switzerland
About 1 year using the app
October 19, 2021

Great app, lots to choose from, excellent customer service, jump on chat and someone is usually there to help and check your app instantly. Thumbs up from us at matersandco.com, the award winning producers of the best honey in the world!

Maters & Co
United Kingdom
About 1 year using the app
August 25, 2022

The best app with the best and most responsive support you can just imagine. Especially want to thank you John for your outstanding support. He is always there if you need to do some adjustment.

VOLTZ
United Kingdom
About 1 year using the app
November 7, 2020

I just started using vitals and have a lots of questions, thanks to the customer support officer Mr Rey, who is very patients to guide me on my question, and most wonderful is that he can just pointed out something I might missed out and advise me on what to do on it! Thumbs Up!

connectipool
Singapore
About 1 year using the app
August 23, 2020

Very responsive and super fast customer service even though i was still on the free trial. There are really a lot of functions inside. Great work!

ThreeSixtyZone
Singapore
About 1 year using the app
December 3, 2022

Its really nice to have all necessary apps in one place. The upsell builder is my favorite and has generated A LOT of sales. The support is also quick and great

Popular Lighting
Sweden
About 1 year using the app