Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its user-friendly interface, seamless installation, and over 40 features designed to enhance online store functionality. Many have reported increased average order values and a broader international customer base. Despite its multitude of features, the app is praised for not affecting page load times. The customer service is commended for quick and knowledgeable responses. Merchants appreciate the robust marketing and sales tools, including dynamic product recommendations and smart upsells, which have noticeably increased revenue. The built-in analytics dashboard allows for real-time monitoring of marketing strategies. The app is cost-efficient, providing multiple features in one place, saving merchants from outsourcing individual pieces. The 'Visitor Replays' feature provides valuable insights for site optimization.

November 7, 2020

I just started using vitals and have a lots of questions, thanks to the customer support officer Mr Rey, who is very patients to guide me on my question, and most wonderful is that he can just pointed out something I might missed out and advise me on what to do on it! Thumbs Up!

connectipool
Singapore
About 1 year using the app
August 23, 2020

Very responsive and super fast customer service even though i was still on the free trial. There are really a lot of functions inside. Great work!

ThreeSixtyZone
Singapore
About 1 year using the app
December 3, 2022

Its really nice to have all necessary apps in one place. The upsell builder is my favorite and has generated A LOT of sales. The support is also quick and great

Popular Lighting
Sweden
About 1 year using the app
April 1, 2023

Great service. Great people. I highly recommend it to everyone to use. There are many useful apps in here that truly is essential for your business to grow. The chat support responds under 5 minutes and they always come up with a solution for all your problems.

Callixe
United States
About 1 year using the app
January 24, 2021

Love this app. One of the best supports you can think of. Many services. I am very satisfied with this app.

yoursolution24
Germany
About 1 year using the app
May 12, 2022

Michael helped me tremendously! He assisted me with setting up pre-orders for my store as well as announcement bar update. Michael was very informative and provided additional info to keep me in the know and assured that I understood.

GLAMGIRLIFE
United States
About 1 year using the app
January 10, 2023

I had an excellent experience with a Vitals representative. The problem with product reviews has been solved immediately and without many other troubles.
Great, thanks for your kindness and help!

SANOLY
Romania
About 1 year using the app
January 9, 2021

Recommended! Their service is best, nothing to complain. Rey from VITALS support is awesome, he helped to solve my problem in less than 10 mins, good job on the prompt action :)

Maru Maru Hub
United States
About 1 year using the app
November 11, 2021

Just been testing for one week, but the app pretty much sums up everything you need. Especially the service is incredible, they really help you with whatever you need. Costin was super kind and helpful. Can recomment 100% until now.

Thriving sportswear
Germany
About 1 year using the app
July 20, 2021

This app is helping me a lot.
It is very complete and has many interesting features, it cannot be missing in your E-Commerce

CHARM
Italy
About 1 year using the app