Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to boost average order values and expand international customer reach without impacting page load times. Key features include product reviews, upsell and cross-sell options, a currency converter, and a 'Visitor Replays' tool. The app also offers a smooth checkout process and personalized product recommendations, contributing to lower cart abandonment rates. Many appreciate the quick and effective customer service. The all-in-one functionality of the app is seen as a major advantage, saving merchants from installing multiple apps.

May 22, 2023

Great all in one platform, paying one price for all the benefits and the customer service is fast and helpful! Best build in app on shopify!

EmergeZone
Hong Kong SAR
8 months using the app
February 3, 2023

I'd highly recommend this app for anyone starting an online store, basically allowed us to erase 5 other apps, this one does it all! Support is almost always instant and they customize anything you want in a heartbeat. Couldn't be more impressed!

Really Cool Living
United States
9 months using the app
February 18, 2022

you guys are literally THE BEST! any time I have a question any time of the day (since I'm a night owl) yall are always there! THANK YOU!

Dogecoin Gemz
United States
9 months using the app
March 22, 2023

un problema con la sincronización del pixel y me ayudaron realmente bien. muchas gracias por la atencion recibida de miriam.

un placer

KORAGG
Spain
8 months using the app
March 1, 2023

It is one of the most important app's for your shopify store, maybe the most important! Support is answering and solving problems within few minutes. Special thanks to Manolo :)
GREAT!

CrbnFactory
Switzerland
9 months using the app
August 19, 2023

I'm just getting started but there is undeniable value in this app, that is very truly an all-in-one app. Yes there are some apps that aren't perfect and that I've opted not to use, an example being their popup feature. There are super limited theme and customization options so this one was a no go for me. That surely not a deal breaker though because it lacks it makes up for in the expansive app library. I you were to purchase and install apps for each function offered by Vitals, you'd be downloading literally dozens of other single function apps and likely paying $100s. This is a super positive review Vitals. Don't screw it up!

Epic Penny
Canada
3 months using the app
February 19, 2021

Everything in one. Now you dont have to search any app one by one.User-friendly, cheaper price, the best thing is nice and helpful customer support team!

VosChoice
Philippines
9 months using the app
May 4, 2023

Had some issues getting the sticky add to cart app to work, after trying my hardest to resolve it myself I gave in and finally reached out to support. Wish I did it sooner! Support had a very quick response and solved my issue within minutes!

Finn and Fam Co
United States
8 months using the app
August 17, 2021

They have been helping out with the Volume Discount , in case you start running cart abandonment email campaign, the volume discount couild hurt your conversion if you have other apps running with your shopify account! I wont get to detail because i got a business to launch , but it is worth your time and your business to watch their tutorials, so you can optimise the add ons and various apps , within Vitals. Key issue i discovered is you want to streamline your cart page and checkout process, so when you add Volume Discount in Vitals to run in your store, you have to turn off the Dynamic Shop Button as that takes your customers to the third party payment apps , and the Vitals -Volume Discount wont work, in the end , confusing customers at the checkout process who thought they were getting discounts get annoyed ,we dont want that. The support admitted this bump/ but did really got us to work around the problem! Thank you

Braiding Pethy
Australia
9 months using the app
June 15, 2021

This app has all the needed features for your store all in one with great instant customer support if you ever have any problems. Very Recommended!

Mewco™
Indonesia
9 months using the app